Tyree C.
Stay away.......
I purchased this watch and it did not work right out of the box. I was offered 2 choices....keep the watch (that does not work) and receive a 30% credit on future purchase or return the watch to China at my own expense. Sub par craftsmanship and ZERO customer service. Steer clear from this company!
Response from Perfect RolexSep 19, 2023
Hi Tyree! We're truly sorry for the inconvenience you faced with your purchase. This falls below our quality standards, and we're committed to making it right. Please reach out to our customer support at [email protected] or Chat from 11PM - 8PM EST, Mon-Sun, and we will surely resolve the issue you have regarding your order. We'll also initiate a phone call so please keep your line open. We value your feedback and are actively working to improve. We hope to have the opportunity to serve you better in the future. Best Regards, Jake Mills Customer Support | Perfect Rolex



