Dwayne M.
Good customer service
The Peptonix Serum did not quite work for me after my 90-day application. I requested the Money Back guarantee and customer service was really attentive and responsive to my request and I promptly receive the funds credited back to my card. The customer service was good and I always applaud companies that does right by its customers. It did not work for me but it’s worth giving Peptonix a try to resolve your thinning hair loss and receive a extra star from me for good customer service.
Response from PeptonixNov 4, 2025
We’re truly sorry to hear about your experience — that’s not what we want for anyone who puts their trust in Peptonix. We completely understand how frustrating it feels to stay consistent and not see the results you hoped for, especially with how personal and emotional the hair regrowth journey can be. We’ve already processed a full refund under our 90-day Money-Back Guarantee, so you won’t be out of pocket for giving it a fair try. While every scalp and follicle respond differently depending on factors like hair density, circulation, and the length of time hair has been thinning, we always want each customer to feel supported and confident throughout the process. Your feedback genuinely matters — it helps us continue improving the experience for others who are still searching for a natural solution. If you’re willing, we’d greatly appreciate it if you could update your review after this resolution. It really helps our small team continue to grow and improve. Thank you again for giving Peptonix a try. We’re wishing you all the best moving forward.