Pelican PartsReviews of pelicanparts.com

Five stars for pelican they went beyond and out of their way to help me find the correct parts for my car ,great customer service Tom helped me out so much knowing my situation and needing to fix my car quick great guy and great customer service. Tom went out of his way to make sure I am getting the correct part for my car before sent out. I've never had better customer service from any company in my life this is awesome talking to real people is a blessing. Pelican went out of their way for me and I'm very appreciative for that.,if you're looking for parts for a high-end car or hard to find parts or any parts for a great price I recommend pelican.

My shop was working on a 1989 Merc Benz. Needed a fuel distributor and all that is available are remans. Ordered from another supplier and the first one worked ok for 5 start ups, then on test drive the fuel pressure dropped out and vehicle would die. Waited 2 days and the second one was worse. Saw Pelican and called and got John H. He was very nice and knowledgeable about what was needed. He got us both items we bought in 2 days. I wanted to thank John and Pelican Parts for knowing their stuff and making a bad situation into a great one. Now that is great customer service!!!! We will be using them for all our classic car repairs for now on!!!

I purchased 2 small parts for my BMW i live in Hawaii they were sent immediately excellent service, they also included a nice Keychain, first time buyer will be a long time customer.

Great had original parts shipped international at a great price will surely use again

I see some reviews about bad shipping times, but i have never had a better shipping experience with any company. Ordered on Friday and arrived from California to Norway on Monday. Very pleasant and easy ordering experience with pelican parts. Can definitely recommend

Pelican Parts has been and continues to be my SuperHero! Stuck on the other side of Earth, I get the best price, super fast delivery by kind and courteous professionals to advise me along the way for my beloved 997.2 Many thanks and I keep recommending Pelican Parts and Rennline (Kesher) hero’s to all my fellow SuperCar owners. THANK YOU one and ALL‼️multiple orders on multiple dates too!

I have no idea why anyone would write a negative review! I have rebuilt 18 vehicles in the past 7 years (BMWs and Porsches). I obviously buy parts from some of the other main suppliers, including Pelican Parts and my interaction with Pelican parts has been 100% positive! great customer service, great pricing on most parts, great communication from the team! I am a loyal customer for sure and will be buying parts from them for as long as I can and need them!

Katie Ly was my sales representative. She was excellent. She took my order of numerous parts for two of my cars. We exchanged phone calls a few times and she was always pleasant and responsive, even when I left her messages. She even helped me secure my cyber Monday discount. Excellent customer service experience.