Pelican PartsReviews of pelicanparts.com

I bought a Four Seasons air compressor for my 300D and when the mechanic installed it it did not work. I called the sales person and told them and they never called me back. I called Four Seasons technical support in TX and they told me that the debris spilling out in the PAG-150 oil containing a teflon coating was OK. When installed, the new out of the box compressor did not work, it would not engage. Pelican Parts did not call me back. Four Seasons told me to call Pelican Parts. I do not recommend Four Seasons compressors, nor do I recommend Pelican Parts customer service.

I bought one small part. After that they sent me 100's of spam emails over a few weeks. Even 2-3 on Sundays! They spam you with emails that do NOT have an "unsubscribe" link so you can't stop it. When I called to tell them about this the guy said: "They are no ashamed about sending all of these spam emails and that they are happy about it since it drives more to their website. Disgusting attitude all for greed. There is no way to stop the emails and I do not have an account, nor did I sign up for the spam. I will never buy anything from them because they only care about money, not the customer. I do not recommend buying from them.

I ordered 2 replacement struts for the front trunk on a 2015 911. The first order showed up and it was the wrong part. The second order shows up and one of the struts is defective. In order to get prepaid shipping they want pictures. When an online company starts asking me to jump through hoops after they shipped defective parts I’m a former customer. Really poor customer service. I’d never trust them with another order.

Before ordering it checked filament for fit it said it would fit 2006 vw2.5 eng the bolts didn't fit in my opinion they made it hard to return needed vin year of car picture of car they sent printable return to my phone with rma# but I needed qr# didn't receive it ups store was able to download to my files to ship back waiting to see if my return is ok

Buenas tardes ,pedí 4 repuestos para mi BMW e34 m30, no tenían ninguna a pesar que aparecía en su página ,al final les dije q se quedarán con el dinero,me reembolsaron no sé qué ,y el 26 de mayo aparece un mensaje de mi box, que hay un paquete para mi ,5 meses después, ya para que , los compré en Europa y llegaron en 15 días.

After I placed my order I got a pop up ad for saving $20 on shipping only to find when I went for it I found out that I had just signed up to a scam called shipping free dot com with a $25 monthly fee charged to my credit card. Seems that since Pelican Parts got bought out their new parent company, ECS Tuning, is a terrible marketing company. Got my order cancelled and their $25 fee taken off my credit card only to discover that 10 days later I got charged another $25 for a recurring fee for a subscription I never signed up for. BEWARE OF THIS SCAM FROM PELICAN PARTS AND ECS TUNING!!!

I placed an online order and received my parts but one item was incorrect. They have been no help and are requesting that I pay for shipping from Sydney Australia back to the US for something which is not my fault. The shipping cost will be more than the part so have no option. Not happy at all as they should be responsible for fixing their mistakes.

Don't purchase, I placed the order, paid for priority freight and when it hadn't arrived I tracked it to find the freight had been cancelled due to a delivery problem. Pelican hadn't informed me and were very difficult to contact. I have asked for a refund but not heard, I wish I had read the reviews before I made this purchase.