PELEGONOur vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Dale T.
The rails are helpful for me as I rehab from knee replacement and I also bought one for my 93 year old mom for daily use
Response from PELEGONJun 27, 2025
Thank you so much for your kind review! We're glad the rails are supporting you during your recovery and providing daily help for your mom as well. Wishing you a smooth rehab and continued comfort for both of you!
Pauline R.
Very good product, easy to put together, good and sturdy for my loved one.
Response from PELEGONJun 17, 2025
Thank you so much for your kind review! We're glad to hear the product was easy to assemble and provides sturdy support for your loved one. It means a lot to us to know it’s making a positive difference. If you ever need anything, we’re here to help!
Bill and Jan M.
I had already written a 5 star review about a week ago before my knee replacement surgery. Now I have used the toilet seat each night since then. The problem is that the pan is not deep enough to get me through the night. After 2 pees, I have to wake up my husband to empty it (about 2:30) before it can be used again.Even then it’s almost full.
Response from PELEGONJun 2, 2025
Thank you for your thoughtful review and for sharing your experience post-surgery. We’re sorry to hear the pan capacity hasn’t met your overnight needs. Your feedback is truly appreciated and will help us improve. Wishing you a smooth and speedy recovery!
ELISE LA S.
I have not had any interaction with customer service. But I did receive my guard toilet rail very quickly. It is really helping me tremendously. I have bad knees and it is facilitating me getting off the toilet with hardly any pain; just love it and will recommend it if I get the chance.
Response from PELEGONMay 17, 2025
Thank you so much for your kind words! We're thrilled to hear the toilet rail is making such a positive difference for you. It's wonderful to know it's helping reduce your discomfort and making daily life a bit easier. If you ever need anything in the future, we’re here to help — and thank you in advance for recommending us!
Paula D.
The chair is very nice and seems sturdy. I struggled a bit with the assembly because there were a couple of screws that wouldn't easily go all the way down in the holes. Eventually I prevailed. I am planning to donate this shower chair to a nursing home. Unfortunately, it is too wide to fit in either my bathtub or the tiny downstairs shower. If you have a large walk-in shower, it would most likely work. It's my own fault for not realizing that a chair that can hold 450 lbs will be WIDE. The person who needs it only weighs 145, so we're buying a standard size shower chair. Her hip replacement is in two days, so we are running to the local medical supply store. Again, my own fault for not assembling this chair sooner. ** I would like to add that the bathtub I tried to place the chair in is a Jacuzzi jetted tub with a contoured inner section. The chair will probably fit in a standard tub without jets. Sorry for any confusion!
Response from PELEGONMay 14, 2025
We truly value your thoughtful feedback and commend your patience with the assembly — great job sticking with it! Donating the chair is such a generous and kind gesture, and we completely understand that the sizing didn’t suit your space. Wishing your loved one a smooth and speedy recovery!
PL
The order came within 2 days. Packaged very well. Delivery great. Easy assembly. Only took about 15-20 minutes. The stability ok for this 79 y.o.
Jim
Fit is perfect. Could use more sturdy top handles.
Robert H.
Looks to be a well made product. Easy to assemble. Directions well layed out...a good product for the money....shipping on the other hand not so good...
Response from PELEGONJan 15, 2025
Thank you for your feedback! At Pelegon, improving the customer experience is our top priority, and we’re dedicated to making it better every day. Your input helps us grow and serve you better. If there’s anything specific we can assist with, please don’t hesitate to reach out – we’re here for you!
