PELEGONOur vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ranald A.
It was delivered to the wrong address!
Response from PELEGONJun 9, 2025
We're very sorry to hear your order was delivered to the wrong address — that’s certainly not the experience we want for our customers. We’ve already reached out to you directly to resolve this and make things right as quickly as possible. Thank you for bringing it to our attention. – The Pelegon Team
Customer
Have not received product
Response from PELEGONJun 7, 2025
We sincerely apologize that your order hasn’t arrived. We've reached out to you directly to ensure this is resolved promptly. Thank you for bringing it to our attention.
Donald S.
Never received my purchase
Response from PELEGONJun 4, 2025
We sincerely apologize that you have not received your order. Please note that we have reached out to you via email to promptly address and resolve this issue.
Dean R.
Never got my order
Response from PELEGONMay 17, 2025
We're sorry to hear that your order hasn’t arrived — we understand how frustrating that can be. We’ve reached out to you via email to help make this right and resolve the issue as quickly as possible. Please don’t hesitate to get in touch with us directly. Thank you for your patience and understanding.
Eleanor Elizabeth C.
It is not helpful at all. I can't use it. I have to usea walker and hoped this would help me get up easier. It doesn't. It made it very difficult to get to he walker and takes room there's no way to navigate to the walker or in the room.. total waste of money I don't have. No I would like to return it and get a refund.
Response from PELEGONMay 14, 2025
Thank you for sharing your experience —We're really sorry to hear the Toilet Safety Rail didn’t meet your needs. We’ve already gone ahead and issued a full refund of your order. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Thank you for giving our product a try.
