PELEGONReviews of pelegon.com

Response from PELEGONJul 4, 2026

Thank you for your feedback regarding our shipping service. We are sorry to hear that the reacher grabber's length is not the right fit for your height. Pelegon aims to provide maximum comfort and safety, so we appreciate this valuable insight on sizing. Please feel free to reach out to our customer support team if you would like to explore return options!

Response from PELEGONJun 18, 2026

Thank you for sharing your experience! We are glad to hear the item meets your needs regarding weight, transport, and comfort. We also appreciate your input about the sizing, as it helps us improve future designs.

Response from PELEGONJun 2, 2026

Thank you so much for the wonderful review! We are thrilled to hear that our walker made it easy for you to travel and keep up with your family to meet your new great-nephew. Our customer service team has just sent an email to the address on your account to assist you with getting a replacement canvas carrying case. Please check your inbox so we can get this resolved for you quickly!

Response from PELEGONMay 13, 2026

Thank you for your feedback! We are so sorry to hear that the item didn't quite meet your needs. We want to make sure you're taken care of, so please check your inbox—we have already reached out to you directly to assist with the return process and ensure everything is resolved for you

Response from PELEGONMay 13, 2026

Thank you for your feedback! We are so glad to hear that your order arrived safely. Whenever you are ready to set it up, we truly hope it brings you the comfort and convenience you’re looking for. Please don’t hesitate to reach out if you have any questions once you start using it!

Response from PELEGONMay 3, 2026

Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that the bench has improved safety in your home and that the compact design fits your space perfectly. We appreciate your feedback regarding the assembly and are glad you were able to get it set up successfully. Thank you for choosing our product to help care for your mother!

Response from PELEGONMay 3, 2026

Thank you for your feedback! We are glad to hear that your order was delivered on time and that you feel you can trust our products. Thank you for trusting Pelegon!

Response from PELEGONApr 2, 2026

Thank you for your feedback. We are sorry to hear about the packaging and the brake issue you experienced. We are glad you were able to adjust the brake yourself, but we agree that it should be ready to use right out of the box. We will share your comments with our quality control and packaging teams to help us improve. If you need any further assistance, please feel free to reach out to us!