PELEGONOur vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Judy B.
The walker was too heavy for me.
Response from PELEGONOct 17, 2025
Thank you for your feedback, and I’m sorry the rollator felt too heavy. We’ve reached out directly to make this right—whether that’s a return, exchange, or another solution that suits you better. You can also contact us anytime at [email protected]
Susanne M.
Product arrived with one of the upper rails bent. Product is not as stable as I had hoped. Would not recommend.
Response from PELEGONAug 6, 2025
Thank you for sharing your feedback. We’re sorry to hear about the bent rail and the stability concerns you experienced. We’ve reached out to you directly to make this right and ensure you receive a product that meets your expectations.
Jordan I.
The fit and design is great! However my only complaint ice the temperature. The packs get barely cold enough to really do too much, I get a solid 3 minutes of cold and not much else.
Response from PELEGONJul 5, 2025
Thank you for sharing your feedback on our Knee Ice Pack Wrap. We’re glad to hear you liked the fit and design! We’re sorry to hear the cold retention didn’t meet your expectations. For best results, we recommend placing the gel packs flat in the freezer for at least 2 hours before use. If you’ve already done that and still aren’t getting the desired effect, we’d love the chance to make this right. We’ve reached out to you directly to assist further. Please don’t hesitate to get back to us—we’re here to help!
customer
It’s not as sturdy as advertised.
Response from PELEGONJun 20, 2025
Thank you for your feedback, and we're sorry to hear that the Toilet Safety Rail didn't meet your expectations in terms of sturdiness. We’ve reached out to you directly to learn more about your experience and to offer support. Your safety and satisfaction are very important to us, and we'd like the opportunity to make things right. Please feel free to respond to our message or contact us anytime—we’re here to help!
sheppard R.
the item moves around and causes the lid to hit against my back
Response from PELEGONMay 17, 2025
We're sorry to hear about your experience, and we sincerely apologize for the inconvenience caused. We’ve reached out to you via email to help resolve this issue and would appreciate the opportunity to make things right. Please don’t hesitate to contact us directly — we’re here to help!
