PELEGONOur vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 37 reviews with 1 star · Clear filters
Fred K.
Doesn’t work on my 1995 C4 Corvette. I specifically purchased the handles for my Corvette. Doesn’t work. Nothing to indicate it before the purchase that it wouldn’t work.
Response from PELEGONMay 3, 2026
Thank you for sharing your feedback. We are sorry to hear that the product was not compatible with your vehicle. We have reached out to you directly to address this and find a solution for you.
Don R.
There is a storage issue and Pelegon can not accept it at this time so it is still in the box in my garage.
Response from PELEGONApr 29, 2026
Thank you for your feedback. We sincerely apologize for the confusion regarding your return. Please be advised that we have reached out to you directly via email to resolve this issue and ensure you are taken care of.
Tom D.
I am a handicapped man that purchased a Pelegon Quade cane (300) max a year ago. My issue and reason for a 1-star is because the rubber tips wore down and I ordered them from an alternative source that recommended a particular replacement set. Well that didn’t work for the first time, a the second time. I called/ emailed Pelegon several times and got no help, absolutely no response about how or who I could contact them. What upsets me is that they sell these Quade canes and when people like me need a rubber tips replacements they just don’t respond. They have an alternate source to purchase these tips however they don’t fit. They slide off. I even offered to mail the ones from there alternate source and got no reply. They want to sell but don’t want to stand by when a customer has problems. That’s the reason for 1- Star!
Response from PELEGONApr 22, 2026
We sincerely apologize for the delay in our response and the frustration caused by the replacement parts. We value your feedback and are committed to making this right.
Myra H.
I put one star because I'm unable to use it. Because of the return policy I've done all the no nos. You can't return the product if you open the box and take the pieces out of the plastic wrap and put it together. I had to do that in order to see if it works for me, we'll it wasn't wide enough for me I needed atleast two to three extra inches to fit comfortably. So I'm stuck with a walker that I will not be able to use. I chose the 4 payments so I'm auto paying for three more months. I need a hip replacement that's why I purchased it. I also bought the bathtub chair and toliet rail I'm very pleased with those purchases. I would have loved to be able to use the walker
Response from PELEGONApr 7, 2026
Thank you for sharing your feedback with us. We are so glad to hear that you are pleased with your bathtub chair and toilet rail, but we are truly sorry that the walker did not provide the fit you needed for your hip replacement. We have reached out to you directly via email to make this right and resolve the situation for you. Please check your inbox for our message!
Cathy Olsen N.
Does NOT fold as shown in video
Response from PELEGONFeb 26, 2026
Thank you for sharing your feedback with us. We are sorry to hear that the product did not meet your expectations regarding its features. Please be advised that we have reached out to you directly via email to address your concerns and provide a resolution. We look forward to assisting you further.
customer
Unfortunately, I have never received your product yet. I am very disappointed and would like to know when I am going to be getting it. Helen LaDell Hanson
Response from PELEGONFeb 8, 2026
Hi Helen, Thank you for reaching out and sharing your concern. We sincerely apologize for the delay and understand your frustration regarding the delivery of your order. We have reached out to you directly via email to provide a specific update on your shipment and help resolve this for you immediately. Please check your inbox (and your spam folder, just in case) for our message. We look forward to getting this sorted out for you quickly.
Joe P.
I have not received mine. Where is it???
Response from PELEGONFeb 8, 2026
Thank you for sharing your concern. We sincerely apologize for the delay and for the frustration this has caused. We have reached out to you via email to help locate your package and resolve this immediately. Please check your inbox (and your spam folder, just in case) for our message.
Felicia Y.
Where is my package
Response from PELEGONFeb 4, 2026
Thank you for sharing your feedback. We are very sorry for the delay and any frustration this has caused. We have reached out to you directly to resolve this issue and provide an update on your shipment.
