PELEGONReviews of pelegon.com

Response from PELEGONMar 23, 2026

Thank you for sharing your feedback. We are sorry to hear that the Toilet Safety Rail did not meet your expectations. We have reached out to you directly to resolve this issue and make things right. Our goal is to ensure you have a product that feels secure and reliable for your needs.

Response from PELEGONFeb 10, 2026

Thank you for your feedback! We’re glad to hear the product is working for you after some adjustments. We understand that mobility challenges can make setup a bit more difficult, and we appreciate your patience. If you need any further assistance, please let us know!

Response from PELEGONJan 3, 2026

Thank you for sharing your experience with our Ice Pack For Knee. We are sorry to hear the ice pack didn't stay cold as long as expected. We appreciate your honest feedback and have reached out to you directly via email to offer a solution and make this right.

Response from PELEGONDec 15, 2025

Thank you for your feedback! We appreciate you sharing your experience and your suggestion regarding the need for a tie-down strap to prevent movement. Your input is valuable and helps us consider future product enhancements. We are glad you found a working solution!

Response from PELEGONDec 3, 2025

Thank you for your review. We certainly understand the importance of quick shipping. Please know we are dedicated to improving our logistics and strive to ensure your next experience is excellent. Thank you for choosing Pelegon.

Response from PELEGONNov 18, 2025

Thank you for taking the time to share your feedback. We’re pleased to know you like the lightweight design and dependable brakes on the Rollator Walker. We regret to hear about the issue with the basket and understand how important this feature is for you. Your comments are important to us, and we will pass them along to our product team to help us improve. If you need assistance with securing the basket or have any additional concerns, please do not hesitate to contact our customer service team. We are committed to helping you make the most of your Rollator Walker. Thank you for choosing Pelegon!

Response from PELEGONNov 13, 2025

Thank you for your feedback. We’re sorry to hear about the issues with the back tubes and lid of your Toilet Safety Rail. We have reached out to you directly to make this right and ensure your product works as intended. Thank you for trusting Pelegon!

Response from PELEGONNov 13, 2025

Thank you for your feedback! We’re glad to hear that you’re satisfied with the quality of your rollator. We sincerely apologize for the delay with the shipping and appreciate your patience and understanding. Thank you for trusting Pelegon!