PeekviewerReviews of peekviewer.com

*edited to reply to Peekviewer's reply More like a non-reply. OBVIOUSLY I have been in contact with customer support without success. so me posting on this site caught their eye? too late. the site is a total scam, and like I said, I will fight this charge until I receive a refund. Dont try and be nice to me here to get me to change my honest review. If you really want to help, Be nice to the people in your support inbox, I'm one of them. If I could go lower than 1 star I would. Really cant understand anyone rating higher than a 1. It does NOT deliver what it advertises. It clearly says "give us 7-30 days" well I gave them 84. I have received nothing but emails saying "give us more time" or "we're working on it, how about access to another profile?" It also clearly states that there will be no charge until the data is given, but I have no data received and yet there's a charge on my card. When I asked for a refund, they are trying to say it was part of the agreement and that they said they told me it would take time. I'm still waiting for a response when I provided proof that it says no charge until data is given. I will dispute this charge until I get a refund.

Do not bother. Claims 7-30 days. Mine was over well past that 30 day mark with nothing but ‘we regret’ …’sometimes takes longer’…blah blah. Did not deliver on what’s promised and paid for. Supposedly getting a partial refund. Only wanted to see a private Instagram page. Simple. Disappointed that I fell for the scam.

Extremely frustrating experience. The website made cancellation unnecessarily difficult and sent me through repeated problems instead of letting me cancel directly, website also makes claims of not billing until service is delivered, which is fully false. I have requested immediate cancellation, confirmation, and a refund, but I am still waiting for the billing team to resolve it.

THIS IS A SCAM! Don’t bother wasting your money here they say you get results immediately during checkout but once you pay they say it takes them over a month to get results.

There was a time it was working flawlessly, now it just do not work. Don’t waste your time, energy and hopes.

This website totally sucks, I paid one month of membership and hope to read at least some of the instagram content that I wanted to read, yet it hasn't given me any of it until the last moment of subscription. The only thing that I can see on the website is "we are processing your account" and " hope you to renew the subscription". I hope there won't be anyone to waste their time and money on this website, and I hope this website disappear as soon as possible.

Repeatedly requested a refund as service wasn't provided and was refused, told to keep waiting for the service. Waited 6 months, still no service provided. Still refusing refund.

Signed up and paid for a single account and then later paid a fast track fee. The notification on my account informed me that the data could take up to 30 days to collect but that my subscription would be paused until I received this. This surely makes sense as why would I pay for another month without access to any data I've already paid for. My subscription however on the setting was still live. I therefore contacted the team and they got back to me and said they had cancelled my subscription all together without asking me. I confirmed if I would still have access to the data after the 30 day mark as I had paid the initial fee and an extra fast track fee to which Helen replied and said yes I would. The renewal date came around, I had frozen my card just in case and low and behold my account was now saying my subscription has expired and does not even let me renew. So I don't have any data and I am now getting a response from the support email and am out of pocket with the initial amount paid.