PeekviewerReviews of peekviewer.com

If I could give this company 0 stars, I absolutely would. I purchased a Peekviewer subscription expecting to use its Instagram tracking service. However, since the day I paid, the service has NEVER successfully updated the account I wanted to track, not even once. Their website originally indicated an estimated completion time of 2–8 weeks. That timeframe has already passed, yet I still have not received the functionality I paid for. I have contacted customer support multiple times, but all I receive are repetitive explanations that the retrieval process is still "in progress." Eventually, their support team admitted that they could not provide a confirmed completion date or guarantee that all requested data would be retrieved. To make matters worse, they offered me only a 70% refund, despite the fact that their service has never successfully worked since my purchase. My priority was never to get a refund. I simply wanted the service I paid for to actually work. What makes this experience even more frustrating is that they have never clearly confirmed whether any data was successfully retrieved or whether their technical team actually investigated my case. From a customer's perspective, this feels like being deceived into paying for a service that the company cannot deliver. They take your payment, leave the service indefinitely marked as "in progress," provide no meaningful evidence of progress, and cannot even guarantee that the service will ever work. This entire experience feels fraudulent to me, and I deeply regret trusting this company with my money. I strongly advise potential customers to think twice before purchasing Peekviewer. Based on my experience, I cannot recommend this service to anyone. If zero stars were possible, that would be my rating.

It is a scam. When I asked for a refund, they refused to process it and did not return my money even though it had not yet been 30 days. This app is really garbage.

Ive started using the services in June and, now, over 3 months later, I HAVE YET TO SEE ANY REPORTS. They use sketchy pricing strategies and aren’t up front or clear about how long their “service” is supposed to take or how much it costs. They claim to offer refunds within a certain time period but they will try to manipulate you by saying it is taking longer than usual to get you to hold on to hope until the refund period has passed. If you really fight with them they’ll give you a partial refund but even then won’t be cooperative. I want my money back! THEY'VE CHARGED ME THREE TIMES AND 3 MONTHS LATER NO SERVICE HAS BEEN EVER PROVIDED!!!

Definitely a scam - it’s been more than 3 months and I got nothing. I emailed them about the waiting time and they basically just told me to wait. They offered me a one month subscription extension which is useless because they claim they’ll extend the subscription for free if my account is expired before the data is ready. Anyway, horrible experience and money gone. DO NOT USE.

It’s been almost 1 year and I still don’t have access to the account! They now advertise 2-8 weeks…. Scam

I paid for the service nearly 5 MONTHS AGO! And I have yet to even hear ONCE from these people besides like 2 months ago after asking for a refund, which they denied me for. These people are SCAMMERS! They take your money and make you wait for the rest of your existence because they’re “still working on collecting data”. Absolutely absurd. DO NOT waste your TIME AND MONEY ON THIS BULLSHIT! Most of these reviews are PAID! Again I’ve been waiting 5 WHOLE MONTHS AND IVE BEEN GIVEN NOTHING! And they will not refund me. i will be dead by the time they get my results, lol. This entire thing is a joke. Thanks for taking my money guys. Hopefully you were able to treat yourselves to a nice dinner cause clearly you’re broke and need to take extreme measures just to afford to fill your stomachs. Embarrassing.

They don't provide anything that they promise, and will immediately refuse you any refund even if you immediately cancel your subscription. DO NOT BOTHER! They just try to wear you down to accept a partial refund instead of a full one, but it costs so much its a complete scam. Their 'refund policy' is such illegal bs.

If I wanted access to a public account, I'd make an Instagram account and look at the public account for free. They advertise access to private accounts and state that it may take "7-30 days", which is the automated response. I've been waiting for over 4 months since May 2026. I asked for a refund and recieved this reply, "we can offer you a 70% refund and leave the subscription active for the paid period." What subscription is active? And for what account? I haven't even got the service I paid for yet. If anyone is suggesting to use this service, I would encourage you to look for other alternatives. You are wasting your time and money. Don't fall for the trap like I did.