Peekviewer is your go-to online story viewer. Whether you're curious about a public or private profile, want to explore fresh stories, or dive into intriguing highlights, Peekviewer lets you do it all anonymously and without an account. View social media content hassle-free!
Peekviewer (peekviewer.com) has 344 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
peekviewer.com
Website
peekviewer.com
Category
IT & Communication
Location
St. Louis
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very long wait but at the end of the day I got the data, so it was worth it. Maybe the customer support cannot stand me anymore because of my questions 😁 but they were very helpful in explaining everything to me. Best remote Instagram tracker out there.
Response from PeekviewerJul 25, 2025
Hi, Alice!
Thank you so much for your honest and kind words!
We're really glad to hear that you finally got the data and that it was worth the wait.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
JO
Jon
Promises a lot and delivers nothing…
The website promises a lot and delivers nothing so far. The refund policy is void after two weeks and if the private account takes more than a month to view (if ever) what's the point? The only reason I gave it an extra star was because basically your subscription doesn't start until they actually make the account viewable. So big disappointment so far and truly a waste of money. Big promises and little delivered. They are not really Peakviewer from what I understand but UmobiX and that company needs access to the phone physically I'm pretty sure for the program to work. So don't fall for their scam. They are unprofessional and terrible business people. I asked for a basic account statement showing my initial payment and any actual work that had been accomplished. They said they could not provide that. I asked for a phone number to speak to someone, they said they could not provide that. I asked for any indication that any work had been done in the months that I waited for some sort of result, nothing. They are a shell of a group.
Update, after having to negotiate my refund, they finally agreed to give me back 91% of my money having delivered nothing. First human resources said 100%, then the emails from UmobiX started to say 70%, then finally when I repeatedly asked for them to cite where in their policy it stated that a 70% refund was all they could offer, they gave me no citation and seemed to be frustrated by the request. This is literally what they said "As we have already shared all the details in our previous emails, we kindly ask you to confirm whether you accept our proposal regarding the partial refund." Insane. When they gave me the option for 91% I thought thank God I don't have to deal with these scammers anymore. Terrible group, do not fall for the scam.
Response from PeekviewerJul 24, 2025
Hello Jon,
Thank you for sharing your experience. We're sorry to hear that things haven’t gone as you expected, and we completely understand how disappointing that can be.
We’ve checked our system, but weren’t able to locate any order under the details provided. In order to assist you further, could you please share your order confirmation, the email address used during the purchase, or the transaction ID?
Please reach out to us directly at [email protected] with these details.
Once we have this information, we’ll be happy to look into the issue and help resolve it as quickly as possible.
Best regards,
Peekviewer Team
DM
Dario M.
È da qualche mese che uso questo…
È da qualche mese che uso questo servizio e funziona, a volte ci vuole un po' di pazienza ma si riesce a ottenere la visualizzazione del profilo IG senza grossi problemi
Response from PeekviewerJul 24, 2025
Ciao Dario Margara!
Grazie per il tuo feedback!
Siamo lieti di sapere che il servizio funziona bene per te.
Apprezziamo la tua pazienza e il tuo supporto: se hai bisogno di aiuto o hai suggerimenti, non esitare a contattarci!
Cordiali saluti,
Team di Peekviewer
MI
Milz
Application for monitoring Instagram accounts
I recently used this platform to retrieve some important data, and I was thoroughly impressed. Not only did the site perform exactly as promised, but the customer service was truly outstanding—responsive, knowledgeable, and genuinely committed to helping.
Response from PeekviewerJul 22, 2025
Hi, Milz!
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience using our platform and that our customer service team was able to support you effectively.
We will continue improving Peekviewer and make the user experience only better.
Best wishes,
Peekviewer team
UW
Un Women E.
¡¡¡ ESTAFA Y MÁS ESTAFA !!!
¡¡¡ ESTAFA Y MÁS ESTAFA !!!
Pagué suscripción de 1 mes y al ver que nada de lo que prometen se cumple, ni acceso a cuentas privadas más que las interacciones que ya han hecho en público, ni tan si quiera actualización real de las públicas.
Di de baja la suscripción mensual en menos de 24h desde el alta, me llegó el e-mail de confirmación de baja y con mucha posterioridad la reactivaron sin mi permiso y me llegan nuevos cargos . En mi caso 2 de 52,89 € y 34,62€.
Reclamo en cuanto lo veo y me dicen que mire su política de términos y que no me abonan lo indebidamente cobrado cuando ya había procedido a la baja y ya me cobraron en su día al alta y en el mismo día pagué el extra por la ampliación de seguimiento de 1 perfil a 2.
Tampoco te abonan la suscripción inicial que cancelé en menos de 24h siguiendo sus mismos términos de compra.
Pero ¿ qué hay de la reactivación que realizan, tras la baja, y qué constatas al entrar en tu cuadro de mando del visor que consta como activa de nuevo sin tú haberlo solicitado ?
- Te reactivan sin tu permiso.
- Lo constatas en tu perfil al ver los cargos indebidos y la suscripción vuelve a constar como activa sin tu permiso.
- Te quejas, no te lo abonan, vuelves a entrar para revisar y vuelve a constar como desactivada para no dejar rastro de que el día de tu queja constaba como activada nuevamente.
- No te devuelven el dinero de esa reactivación indebida tras tu baja de la suscripción.
Cualquier visualizador gratuito te da más información y no miente con el supuesto servicio que te van a dar y no te dan.
A LA RESPUESTA DE LA EMPRESA 22/7/2025: les escribí desde mi e-mail de Un Women Europe el 18/7/2025 al e-mail que me referencian ustedes en esta respuesta de Trustpilot y me respondieron el 19/7/2025.
Tras su respuesta, les volví a escribir para repetirles que qué pasaba con los cargos indebidos con posterioridad a la cancelación de mi suscripción (de la cual tengo prueba por e-mail de confirmación de baja su empresa) y ya no he recibido más respuestas.
Todo lo que he relatado es cierto y lo puedo demostrar con e-mails y capturas.
Eso sí, he puesto una reclamación a través de mi banco para ver si a ellos les dan las explicaciones pertinentes que a mí no me han dado.
Y me reitero: cualquier visualizador gratuito da más información y no miente con el supuesto servicio que te van a dar y no te dan. NI ACCESO A CUENTAS PRIVADAS, NI ACCESO A LOS DATOS DE LAS PÚBLICAS ACTUALIZADO.
NO MIENTAN MÁS.
ACTUALIZACIÓN:
Respuesta de la empresa del 27/7/2025 tras mantener mi opinión en Trustpilot:
“Si bien anteriormente no pudimos emitir un reembolso debido a los términos de nuestra política, tras revisar su caso nuevamente, decidimos hacer una excepción y ya hemos procesado un reembolso completo a su método de pago original. Debería verlo reflejado en su cuenta en unos días hábiles”.
Mi respuesta de 2/8/2025, tras solicitud de la empresa de seguimiento del abono:
“Procesado, saludos”.
Respuesta de la empresa de 4/8/2025:
“ Gracias por tu respuesta.
Si consideras que tus inquietudes han sido atendidas, te agradeceríamos mucho que actualizaras o eliminaras tu reseña en Trustpilot”.
4/8/2025:
Procedo a la actualización de esta opinión.
Considero imprescindible dejar patente que hasta que no la puse y, pese a mis requerimientos por e-mail previos, hicieron caso omiso a mi reclamación, por lo que creo importante no eliminarla para futuros usuarios.
Por otro lado, cabe destacar la diligencia y seguimiento que hicieron de mi caso tras poner esta opinión.
En un tono bastante más amable y conciliador, del recibido en
las comunicaciones iniciales.
Response from PeekviewerJul 22, 2025
Estimado cliente:
Lamentamos mucho que su experiencia con nosotros no haya cumplido con sus expectativas. Su opinión es muy importante para nosotros y agradecemos que se haya tomado el tiempo de compartirla.
Tras revisar su caso, hemos emitido un reembolso. Debería ver los fondos reflejados en su cuenta en unos días hábiles.
Gracias por darnos la oportunidad de solucionar el problema. Nos preocupamos sinceramente por nuestros clientes y siempre estamos aquí para ayudarle.
Atentamente,
Equipo de Peekviewer
MA
Mariem
It's the best remote Instagram tracker
It's the best remote Instagram tracker. Sometimes there can be delays with updates but it's a very reliable service overall.
Response from PeekviewerJul 15, 2025
Hi, Mariem!
We’re glad to hear you find our service reliable and effective for tracking Instagram activity.
While occasional delays can happen due to technical limitations, please rest assured that our team is constantly working to improve speed and performance.
Best wishes,
Peekviewer team
VI
Victoria
THe best news is that it does work
THe best news is that it does work. Took a while and the tech support was excellent to begin with.
Unfortunately I cant give it more then 2 stars as the first download was not accurate and many of the POI's followers were missing. Tech support got worse as the bots came with generic answers like it will be fixed soon or in a couple of hrs.
after 2 days of using even the updates stop today and it is now showing in progress .Not sure if i will continue using if it stays like this.
Update: still no access. So just 2days of partial access and then it is continuously showing in progress.
Response from PeekviewerJun 28, 2025
Hi, Victoria!
Thank you for your feedback. We’re glad to hear that the product does work and that our tech support was excellent at first.
Please note that the accuracy of the first download can depend on several factors like privacy settings or the amount of data. We are continuously working to improve our data syncing processes to provide better results, especially with private accounts.
If your updates have stopped or your case still shows “in progress,” please don’t hesitate to reach out to our customer support team. They respond politely and promptly to all requests 24/7 and will be happy to assist you further.
Best wishes,
Peekviewer team
ER
Eric
Peek viewer doesn’t work! Scam!
It’s officially more than one month since I purchased subscription in peek - viewer. As of now, they didn’t gave me access to the private instagram that I requested and it doesn’t seem that they will. As time goes by i urged them to explain why it takes so long, give me timeframe, something. But as expected a “bot” replied that they are doing the best they can and work on it, but of course refuse to give deadline because they don’t won’t to get caught with their lies. Complete scam.
*Do Not Pay Them Money As you Will Never See it Back Or Get What You Came For!!!!!*
Response from PeekviewerJun 28, 2025
Hi, Eric!
We're very sorry to hear about your frustration, and we appreciate you taking the time to share your experience.
Please rest assured that we’re not a scam — we are actively working on your case. However, the time required to access private accounts can vary significantly depending on the specific circumstances of each case. While we aim to resolve requests as quickly as possible, some may take longer due to technical or security-related factors.
If you'd like a more detailed update on your case, please reach out to our support team at [email protected] — we're here to help and clarify any concerns.
Best wishes,
Peekviewer team