PearlsOnlyReviews of pearlsonly.com

My experience with Pearls Only has been quite exceptional. There have been a few reviews that did scare me a bit regarding returns. I had to return the origin pearls that I ordered, the communications by email with customer service, particularly Jenny was extremely helpful, all postage reimbursed including a change of mind on my part. She has been incredibly helpful and amazingly patient. The pearls are beautiful as is the presentation. I can only go by my experience but I would not hesitate to recommend. Thank you Pearls Only

My boyfriend ordered me a freshwater pearl ring, website said ships immediately, and receive in 2-3 days. Did not ship until 9 days later, received 15 days after ordering. Opened package, ring was absolutely nothing what was advertised. Horrible customer service.

Called Pearlsonly and asked to speak with someone of knowledge about black pearls and I asked them if their products came with a documents of authenticity. There was a pause then Pearlsonly just hung up. I tried again thinking it was a accident. Some thing happen again. I am so glad I called before ordering any pearls with them and will not spend any money with them ever.

BAD! If there was 0% I’d give . Packaging 💯. Pathetic products . Lucky I tried before buying someone a gift worth much more . I’ll look elsewhere . What I received from these guys last week ,looks defective to say the least.

Like the other reviewers, I am quite dissatisfied with my purchase. I didn’t wear my black pearl studs for a few months after receiving them as a gift, but shortly after I began wearing them, one pearl earring took on a decidedly brown cast. I contacted Customer Service and they were no help because, of course, the 90-day warranty period had expired. Whoever heard of a real black pearl turning brown just from wearing it? Avoid this company at all costs. I will be buying my pearls from Tiffany in the future. A lot more money, but they stand behind every piece of jewellery that they sell.

Company based on Betrayal Cheap Products ! Buy better in Local Stores , They dont want that i send thhe item back

I bought my wife a black pearl ring from PearlsOnly.com for a Christmas present. Because I had seen the ring in October I bought it to put away for Christmas Day. It turned out that I had ordered the wrong size and when I contacted them in the New Year they refused to exchange it due to their 90 day returns policy. The ring had never been worn, was in it's original box with the original packaging and could simply have been returned to their stock but they would not help. After one email request that was denied they just ignored me but continually bombard me almost daily with marketing junk. Avoid this company like the plague.