Peaks CurativeReviews of peakscurative.com

Response from Peaks CurativeFeb 21, 2026

Hello Megan, We’re sorry to hear about your experience, and we take concerns like this very seriously. After carefully reviewing our records, we do not show any missed calls or emails associated with your name or order. It’s possible your message may have been sent to an incorrect contact. To ensure you reach us directly, please confirm you are contacting us at: Email: [email protected] Phone: 1-878-PeakNow Monday to Friday from 9 am to 8 pm EST We are available to answer questions, assist with orders, and provide support — patient safety and accessibility are extremely important to us. Additionally, our shipping records confirm that the order placed on February 12th was successfully delivered on February 17th. If you did not receive it, please contact us immediately so we can investigate with the carrier and make it right. We would genuinely like the opportunity to assist you and clear up any confusion. Please reach out using the contact details above and we will prioritize your case. – Peaks Curative Support Team

Response from Peaks CurativeFeb 11, 2026

Hello Sue, We understand your frustration and would like to clarify what occurred. When an order is placed on our platform, it is not simply a retail purchase — it includes a medical review by a licensed prescribing physician. In your case, your consultation was reviewed and approved, and the prescription was issued. Once that medical service has been completed and the prescription has been processed by the pharmacy, we are no longer able to cancel the order. This policy is not about the ability to reverse a payment transaction; it is based on the fact that physician services have already been rendered. Even if a cancellation request is made within 24 hours, if the prescription has already been approved and sent to the pharmacy, it cannot be reversed. We also want to address your concern about contacting us. We do respond to all emails and calls received through our official support channels. If there was any delay in communication, that is never our intention. Our goal is always patient safety first. If you had concerns about medication interactions, our medical team is available for follow-up to review those concerns and provide guidance. We appreciate you sharing your experience and wish you the very best moving forward. — Peaks Curative

Response from Peaks CurativeJan 20, 2026

Hello Cherry, We’re truly sorry that your experience did not meet your expectations — especially given that this was meant to be part of a special birthday weekend. We understand how disappointing and frustrating that must have felt. Everyone’s body responds differently to prescription treatments, and unfortunately no product can be guaranteed to work the same way for every individual. When a customer reports side effects or lack of results, our responsibility is to approach it from a medical and safety standpoint, which is why we offered a complimentary follow-up consultation with a licensed provider to review your experience and explore safer alternatives — not to pressure you into purchasing anything further. We also want to be transparent that, due to pharmacy and regulatory requirements, prescription medications cannot legally be returned once dispensed. That policy is based on regulation, not a lack of concern for your experience. While we respect your right to share your opinion, we genuinely regret that this product was not the right fit for you and that it impacted what should have been a positive personal moment. That was never our intention, and we truly wish your experience had been different. We appreciate you taking the time to share your feedback and wish you nothing but better experiences moving forward. Warm regards, Peaks Curative

Response from Peaks CurativeJan 23, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. PT-141 is a prescription medication that is dispensed by a licensed U.S. pharmacy after a medical consultation. As with any prescription treatment, individual results can vary, and effectiveness is not guaranteed for every patient. Regarding shipping and temperature: Your order was in transit for 2 business days, not 7. The storage temperature listed on the medication refers to long-term storage after delivery. Brief exposure to warmer temperatures during transit does not compromise the medication’s stability or effectiveness, as confirmed by the dispensing pharmacy and manufacturer guidelines. That said, we take all concerns seriously. Our clinical support team offered to review your case, provide medical guidance, and discuss alternative treatment options if needed. We remain available to assist you directly so we can ensure proper care and support. We appreciate the opportunity to clarify these points and remain committed to patient safety, transparency, and professional care. — Peaks Curative Team