KT
Delivery time
It’s been a week as of today, and I still don’t have my order. I can’t comment on product since this is my first order.
Response from Peakforce LabsSep 7, 2026
Hi Karen, this is James. I completely understand your frustration, and I’m sorry your order has not arrived as expected. The latest tracking information shows that your package is at the local UPS facility and is preparing for delivery, but we recognize that the status has not changed for several days. We are actively working with our shipping provider to obtain a firm update and have also been communicating with you by email. If we do not receive a satisfactory update by tomorrow, we will reship your order. Although carrier delays can occur, we take responsibility for making sure you receive what you ordered. We have not forgotten about you, and we will see this through until it is resolved.