PDS CenterReviews of pdscenter.com

Very disappointed! Doesn’t display my dogs name breed or anything . I got denied at my building . Please refund

Received my letter but the letter was referring to me as "Mr., he, or his". I called right away and they said they would send request for new letter. I received nothing, called again, told again I would get new letter. Nothing, been over 1 week and I have heard nothing. Next step is disputing my cc. Bad customer service. Mrs. Kelly C.

Paid for this service then they emailed me saying I haven’t paid and won’t get my letter until I pay again, even though my payment showed up on my statement. Absolute scam. Stay away

My esa letter is unusable. The doctor who signed is not licensed in my state. The did not get my gender right, nor the species of my animal. They have been completely unresponsive. I have been robbed by these people.

If I could give zero stars I would. I filled out the stuff and paid, it came out of my account and 24 hours went by, nothing, 48 hours, one email asking where my letter is and one phone call asking where my letter is, and nothing. 72 hours go by I receive an email with my letter, except it’s someone else’s letter, with a different last name and an address 3,000 miles away. Considering I actually have mad anxiety, and need this letter asap for my new apartment, this is a freaking nightmare.

PDS has failed me. Conned me, took my money and lied to me. I paid for an ESA for my two dogs. The letter they sent 11/29/21 stated “animal”. The property management of my apartments requested additional information to explain the need for two dogs. PDS’s e-mail says to email if additional information is necessary…. It’s necessary. But with no response from my email I called the number provided, spoke to Jamie 12/1/2021 - explained my request, still no response from PDS. I then forward PDS the email I received from the pet screening department of my apartments. NO RESPONSE. I called PDS’ 1-800 number again 12/3/2021 spoke to Kimberly- she seemed to understand my problem and the urgent nature of needing the letter updated. AGAIN NO RESPONSE. 12/6/21 I called the 1-800 number again, spoke with Kimberly again, left another messages to call or contact me. STILL NO RESPONSE FROM PDS!!! I feel robbed and taken advantage of. My apartments will not renew without an ESA letter stating the need for both dogs.

Been waiting 2 weeks to get a return phone call or email about a refund. And the help desk number has no authority to help?? Would Chris or Ryan please contact me ASAP! 🤞

I was told this letter would allow my dog into NO PET hotels. It does not. I want a refund. Please reply and let me know you will do that. Thank you.