Mark S.
Happy camper with a dog ...
I was happy with the service provided by PDS. The letter and supporting documents are well written and effective. I enjoy the individual airline forms as well and have used my wallet card at least once. In addition, I purchased the service dog harness, which arrived promptly and it seems to be designed well and built to last. The one criticism I had was that it mentions that they will respond within 24 hrs. - which didn’t happen. It was critical in my situation and I was stressed because I purchased a day before I was set to fly and I didn’t have the documentation. It all worked out as the Airline did not press me for paperwork and I take some responsibility fir putting myself in a last minute situation. The email actually came about 36 hours after I purchased. So I advise to purchase before you think you have to have it. I am happy to have the freedom to bring my companion with me EVERYWHERE I go, really convenient.
Response from PDS CenterNov 4, 2020
Thank you for your business!

