PDS CenterReviews of pdscenter.com

Never receive items purchase bunch of theives

I have had an horrible experience! I I have been waiting for 1 month and counting for documentation that I paid for! Since then I missed my flight because I didn't have the proper paperwork concerning my service animal. I reached out to this company several times no one has yet to reach back out to me! I am now seeking legal action !

I paid in full for items I did not receive and it has been a hard time still to this day to receive my items (vest and I.D. Credential). I spoke with four different individuals and left five emails and still had no contact made in regards to my items.

I have been waiting almost two months now for my paperwork my dogs IDs that I ordered I have not received anything I believe that this company is a scam I have reported them to my card holder please do not use this company no one will pick up the phone and they will scam you out of all your money I spent $166 with them just for it to be a scam

NOT ACCEPTABLE. Where is my letter?

It’s so hard to give a good review when you can not receive any customer service when needed. I order my paperwork, an ID, and vest on the first and it’s the 22nd. I still have not received the product I paid for which says 5-7 business days or an email response from customer service. If I do not receive a response from this company in a couple days regarding my issue, I will be making a claim with my bank for my money back. All I’m looking for is a customer service response to help find my merchandise I paid extra for. Will update review if there are any changes.

Writing another review because this company cant seem to call me back....EVER. they only give you a number for a call center and they cant do anything to help. I ordered my dogs id and hard letter copies on April 20th and I STILL dont have any of it...all they're capable of doing is emailing you the letters. Extremely disappointed. I want a refund but guess what, I CANT EVEN TALK TO SOMEONE TO HELP WITH THAT. Do yourself a favor, pick a different company.

They review the claim quickly enough and take your money quickly too, but don’t expect to get your service animal card. I’ve been waiting almost two months. Also the vests are huge and bulky. They run larger not smaller. I have a very large useless vest for my chihuahua that is non-refundable and very expensive. Good luck finding someone to return your call as calls go to a call center and emails go to the North Pole probably. At least Santa probably responds more often. Find another business. This place is bad.