PDS CenterReviews of pdscenter.com

horrible customer experience. their papers don’t work and they cannot be contacted. forget about the 24 hour period i got mine a week later

I bought ESA letters, ID and vest on this site, but vest didn't mail. I called customer service and they said they would get back to me in 24 to 48 hours, but they didn't. Finally, they hung up on me. Their vests cost more than they did on amazon.

If I could give no stars I would! Customer service is the worst I've ever seen. I paid to have my dog registered as an emotional support animal to include letters needed for my pet to fly with me. When the wrong letters came they would not respond to me or my emails. I literally tried to contact them at least 20 times. They never answer their phone and leave it to a answering service who says they will get back in touch with you between 24 and 48 hours. Needless to say dot-dot. They never call you or contact you either through phone or email. Once they get your money they do not care about you! Stay away from this company and use someone else. I have never been so frustrated in my life. Take your business and money elsewhere. This company is a joke

Ordered on Saturday and still don’t have my letter, and no one has called me back. Extremely unprofessional

I am very frustrated with this company. I ordered my letters over a year ago and they had a policy that you would be able to renew your letters for half price annually. I no longer had my patient ID on hand and called for a month straight, several times, in order to get access to that information. Every time I would call I would be promised a phone call or email with the information and it never came. I am extremely disappointed with this company and its customer service. I had to purchase a completely new letter in order to make it through my flight because they did not help me at all.

Would give this place Zero stars if I could please everybody go look at the ADA or Americans with Disabilities Act! Emotional Support Animals are NOT Service Animals! There are three main categories Therapy Animals, Emotional Support Animals,and then finally Service Animals. Emotional Support Animals are just there for Comfort while Service Animals are there to alert people if something is about to happen or for mobility. I'm getting a puppy soon to owner train it'll be my Psychiatric (Multiple anxiety issues,autism,depression,ect), mobility because I have really bad joints,and medical alert because I have autism, debilitating anxiety,ect. Please don't break federal law and take your Emotional Support Animals into public non-pet friendly places,instead of non-pet friendly places and possibly running into a real Service Animal Team and potentially harming the dog,the handler,or both.

Unfortunately its been over a week and I haven’t received an email nor a letter. I also didn’t receive a call back after leaving a message with the receptionist. Really disappointed that i wasted $129.

Though I received my letter on time, I needed more information for my landlord and was unable to get ahold of anyone for weeks. I ended up have to find another doctor. Complete waste of time and money that I cannot get back. Scam.