PDS CenterReviews of pdscenter.com

Never received my esa service letter via email or mail. Placed numerous calls to the service call center ( bogus ) to get the run around. Sent numerous emails , to no response. Disputed charge for fraudulent through my bank.

I accidentally ordered 2 letters and have been trying to get ahold of someone on the phone to discuss a refund. I only get their answering service, even during business hours. I have left 4 messages for a return call and haven't received one yet. It has been 3 days.

I emailed about 4 times and called twice regarding the ID cards for my dogs. Is this even a real business as it is an answering service every time??? No response at all to my emails. I received a letter but not the cards. Very poorly run. 1/23 since I posted this, someone emailed and rudely notified me that I did not order the cards (although I did enter that information and uploaded images) - my credit card only processed the letter order. My review still stands due to poor customer service and no response to multiple requests.

I haven't received my certificate both electronic or hard copy and no on has returned my emails or phone calls

I ordered an ESA service vest and ID card (as well as ESA letters) on November 27, 2019. I received electronic copies of the letters on November 28, 2019. I have yet to receive hard copies of the letters, the vest, or the ID card. I contacted PDS Center via email on December 27, December 30, and January 3 requesting a status update, which I never received. I called several times on January 3 (about 9:44 am, 4:15 pm) and was told that the office was closed and that I would receive a call back in 24-48 hours. I have not received any response to any emails, nor have I received a return call. PDS Center has not shipped my items, not responded to my requests for a status update, and has retained my $68 for the vest and ID card that I have not received. I am now very concerned that if there is an issue that needs to be verified, that PDS Center will be equally as non-responsive.

I was supposed to get my letter within 24 hours. It took over a week. I had left multiple messages and sent emails trying to cancel my order because I didn’t get it in time. All inquiries were ignored. Ended up having to mark the charge as fraud with my card provider since the product wasn’t delivered in the guaranteed time and all attempts to reach the company failed.

My apartment complex has called and sent emails and faxes trying to get questions answered by PDS but have not gotten any response. I have called numerous times but have not been able to make contact or gotten any type of reply. Is this a scam organization? I’m pretty sure the dog I was interested in has already been adopted now. I will give a stern negative review of this group in any forum I find if we do not soon get a response!

Because I have tried many times to talk to someone directly. Live to know how I can order the tags without buying the whole package admin. For that reason unable to talk to someone with some answers they suck