LOGAN
Paid and never responded
Paid and never responded. It's ok, went with a different company.
Response from PDS CenterJul 7, 2020
Can you clarify? We dont see a paid order under your email?
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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LOGAN
Paid and never responded. It's ok, went with a different company.
Response from PDS CenterJul 7, 2020
Can you clarify? We dont see a paid order under your email?
Sky A.
I have paid a large amount of money to the PDS center and its been a month and have not yet received hard copies ,card,or vest. Called several times and was told they will call me back and let me know what's going on however I have not yet heard from anyone .
Response from PDS CenterJul 7, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Roxanne
Ordered from this company, immediately it took the money out of my account and I didn’t get the emailed letters till the next day. The letters are so badly generic that there’s no way a landlord would take them. I still do not have the id badge for my ESA. I’ve called four times and each time the same lady answers and tells me there is nothing she can do but relay the message. If I could do zero stars I would
Response from PDS CenterJul 7, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Heather H.
I have called twice now and still waiting for someone to call me back because there was an issue with my letter
Response from PDS CenterJul 7, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
D. D.
I received the requested letter, but my condo association denied it because they couldn’t confirm my relationship with the doctor. I left 2 emails that I have not received responses to and called PDS Center but, as of yet, I have not heard back from them.
Response from PDS CenterJul 7, 2020
We can't win them all, but we did try hard for you
Gia S.
I would give this place no stars! Never received my documents that I purchased or even a email. I have called several times and emailed several times with no response!!
Response from PDS CenterJul 10, 2020
Gia, Your documents were created and emailed to you. I just checked and it was sent within 48hrs. Please check your spam bin....
MS
They just take your money and you never receive anything it has been 3 weeks and they do not respond when you reach out to them I had to call my credit card company and they gave me my money back DO NOT WASTE YOUR TIME OR MONEY
Response from PDS CenterJul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Cherity D.
Hello I paid my fees for my ESA flight and housing letters for my dog but have yet to receive the originals! I have the downloadable version but i need the originals mailed to me as promised within 3-7 buisiness days. Its been almost a month and still nothing. No original papers. Please advise me on how to proceed to assure i get my original ESA papers in a timely manner or i am gonna have to ask for a refund. My email is whenever someone would be able to get in contact with me that would be wonderful. Thank you.
Response from PDS CenterJul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.