PC MaticReviews of pcmatic.com

I have been a multi year subscriber of pc matic with a lifetime license. I recently had trouble accessing files and programs on an older computer (10+yrs windows 10) I had previously had to disable PCM to open certain programs and thought this might be the problem. I was going to uninstall and reinstall it, but could not completely uninstall. There were several back and forths over days with all fixes not working. I finally allowed access through anydesk and never heard from them again. Even after 3 check backs asking if they were just ghosting me. Never heard from, thanks so much. During this I had tried to reset to fact, but was blocked, this thing was not going down. Just like Hal on 2001. I bought another comp and finally for some reason was able to boot from my restore usb and reset. Through no help from them. Up until then, I never had any big problem, Now? never again. So on 10/13 I received a message from PCmatic saying they would be in touch about this. Of course, 10 days later I have not heard from them. Just like my original complaint.