PayPalReviews of paypal.us

They claim they refunded me but my bank is holding my refund when I called my bank they told me there wasn’t even contact from PayPal! Then when I called the customer service she said “oh you were refunded but we are waiting for that company funds to be cleared” the funny thing is I requested a refund right away like minutes after I figured I was charged when I clicked the shopping cart. I know PayPal didn’t even released the funds to them let alone waiting for their payment back to be cleared. I’m done with them. What was the purpose of using PayPal? It was to make sure the consumers felt safe shopping right? It sure doesn’t feel like it anymore. My bank is way more easier to work with. At least they don’t give me hard time when I dispute charges and I see my funds in my account right away. The agent I talked with suggested I should go ahead and dispute the charges to my bank!!! Then why the hell I used PayPal in the first place!!!! She is keeping me on for the last 25 minutes as I’m writing this. I requested to speak to the manager I think the manager doesn’t exist. I’m done with PayPal and if you have a shred of self respect you won’t use them.

Warning! Never open a PayPal business account or never link the PayPal app to your website! Extremely bad experience with the PayPal payment app. on our websites! Payments are held for 21 days and the fee for their wake. "services" is extremely high! Opening a business account was an absolute disaster, I spent 4 weeks trying to open a business account, everything went wrong! No mutual communication between the help centers, you are really asked to do everything about the information that your company requires you to provide. Ultimately, I also requested a completely incomprehensible fatca statement, which can actually only be completed by your accountant, but I was unable to get the fatca approved despite several attempts. Software in the app. is hopeless, many parts do not function, for example uploading company data and there is no notification whether this is successful or not, you just have to guess. Finally, after 4.5 weeks of attempts, I stopped and closed the account. Paypal is really outdated, hopelessly bad, even 1 star is still considerably too much! Advice: never start!! There are much better payment apps around! I have deleted all my paypal payment apps on my website, stay far away from them!!

My PayPal got permanently limited with $2554.28 and I waited for the funds to be eligible for withdrawal when it became eligible my card was not active to I requested to add card. When the back office received it they limited my account 3 more times and eventually decided to steal my money claiming that is PayPal loss recovering this was done in bits for 2 days on 11th and 12th December. PayPal I need my money stop the thievery!!!

9 days from refund and still my money not returned to my bank account.

They let you set up an account. Then even though you barely use it the permanently lock it and say that they noticed unusual activity. Then they won't give you the money that's in your balance.

I had worst customer relationship experience ever in USA Paypal. If this is example of what people in US are like... not surprise that USA is in such situation these days... or Paypal is chosing just the rudest people of the population? I genuinely started to set up my business account on paypal web. Till the point that it started to ask me for papers typical only for USA. It took me time to realize that the logic of Paypal is to have different pages for different countries. I naively thought that it is enough to select the country where my business is located.. but evidently No. And however I am residing in Asia, somehow the servers directed me to USA. Realizing that, I wanted to close the process and open new account through Thailand pages so I can provide correct documents. But... system didn't allow me. I got stuck in the middle... not able to open account through USA as I don't have documents required for USA companies. So, It is not possible to close the US account (because it is not possible to properly open without documents. What is weirdly a requirement for closing) and can't open through Thailand,because ' the email is already in use'. So, I tried to change the email address so that the primary business address can be used for account in Thailand, but thia didn't realease my email address either unfortunately. On the top of it, the system marked me as a risk or how they call it. Because Im not able to provide documents of USA. Catch XXII. After talking with customer support in Thailand. They politely appologized and referred me to Paypal customer service in USA. Suprisingly for financial institutions they have customer service available only in certain hours. When I was finally able to reach them. They let me on, and move between different people for 45min just that they can rudely tell me to F* off that they will do nothing about it. I should open new account with new email address. I should consider this as closed, just my emails are blocked there. Practically... what is my issue... just create new email and open new account 🤷🏻‍♀️ I was trying to express that that email is crucial for my business, but it met only with coldness and arogancy. On the top of it when I expressed that the way of their communication is really without compassion what issues they are actually causing to the clients (I haven't even mentioned yet how idiotic the whole situation and Catch XXII. nonsence their answer is...) The guy told me that they don't accept profanity and this is the first warning :))) I had to laugh and ask him what he is going to do. If he is planning to come to Thailand to slap me or close my account? Now, Im thinking maybe I should really swear and be rude... maybe that would help to close my account? In summary.... badly done system, arrogant and idiotic answers, no compassion or any effort to try to help... my take out of this is... I am heading for different providers. For years Im avoiding to use PaypPal for private payments. It is only my last resort. Now,Just learned that it was a good strategy and it should be the same way with the business... Good warning at the beginning when there are not yet money involved. And definitely in all costs I will avoid PayPal USA! Such a huge difference from communication with people in asia...

Worst customer service and business practices on the planet. Should be boycott and shutdown. Had a fraudulent transaction and they said we'll do an investigation! Literally before I was even off the call got a canned message saying they would be doing nothing to help. Next issue with support. I can't receive crypto but I can buy it! Anyway this timeMMB phone support talked over me and gave me a wait 30 days script. I kept telling the lady tou don't understand I can buy/sell just can receive any. Oh I'll email you a link to fix this within 7 minutes. Verified email and never got jack (2 weeks now). Oh and checked junk/spam mail. Company help is a joke and a pool of liars.

Been on PayPal over 15 years, tons of sales, I also go do pickups for a partner now since we have access to different regions. When I do that we just do friends and family. But now PayPal blocked my account because they want to retroactively charge 3.25% on our transactions. Just because something is used for business or might be resold, doesn't mean a Goods & Services sale is required in the middle of the process. G&S is so that the seller pays 3.25% and the buyer gets buyer protection. If they don't want buyer protection, PayPal legally can't just force it..... But they will do it anyways.