Michael H W.
Non existent customer service
This seems minor compared to some of the comments I have read before posting this, however, here it is. I use paypal for online ordering because I appreciate not having to expose my CC accounts to numerous vendor sites. However, I have run in to a persistent problem with Paypal's software arbitrarily changing my shipping address to a street address that is identical but in a different city and state. I lost one order due to this problem but was lucky enough to obtain a refund from the vendor. 2 days ago I placed an order with another vendor only to realize after ordering that Paypal's software had done it yet again. Their software continues to change my address even though the correct city and state are listed in my account information. I immediately notified Paypal via their cumbersome email contact system, and have received no reply to date. I guess I will cease to do business with paypal until they fix their glitch and convince me it won't happen again. In the meantime, I am forced to try to get this corrected through the vendor once again. A giant and unnecessary waste of time which paypay seems purposely structured to perpetuate.



