Natasha
I've been trying to login to my PayPal…
I've been trying to login to my PayPal account for over 2 weeks I don't have the same number to receive the security verification and I've wrote them with no progression on what to do
PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account.
PayPal (paypal.us) has 333 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 289 reviews with 1 star · Clear filters
Natasha
I've been trying to login to my PayPal account for over 2 weeks I don't have the same number to receive the security verification and I've wrote them with no progression on what to do
Beverly B.
PayPal refuses to close my account. Pay Pal held on to $50 sent to me. They refused to allow me to transfer it to my bank, putting limitation on my account. My friend's bank recouped the $50 from PayPal. Now PayPal is telling me that I owe them $50 plus the a $15.00 fee. I have been holding on and talking to a customer support person for 95 minutes without resolution. Won't allow me to close account
Jerome
All PayPal customer services employees are the ID THEFTS !!! I can guarantee you. I can promise you. All PayPal customer services employees will use everyone’s IDs, Social Security’s, and incomes. That is called ID THEFTS !!! I can guarantee you. I can promise you.
C T.
Paypal is appalling. Over the past few years I have paid for quite a few things through this organisation. On three occasions (over several years) I have had cause for complaint. Paypal was no help. The last case scenario involved a refund for an online purchase from Light in the Box that did not match the advertised description. After reviewing Light in the Box on Trustpilot they decided they would refund the cost. In the meantime Paypal closed the complaint. I closed my account. I can’t get in touch with Paypal (no account, no login) so no refund. I am in touch with my bank (funds were taken from this account) and British Banking authorities. Perhaps Paypal will be investigated.
Mark D.
I was mislead. Went to buy a product on line. Went to checkout. Was mislead by PayPal. Next I know I have an account with them. Never wanted to do any business with this company. Took all day to cancel my account. However I still fear they still have my card and info. Not pleased at all.
Amanda K. T.
Could I give less than one star? They froze my account because I updated it to my married name. Luckily for me, my paycheck is frozen and I can't retrieve it. I've called twice and been hung up on while they place me on hold to "look into my situation". I've sent repeated messages asking to submit any information they need to prove my married name. Not a single response and I have bills to pay. Truly awful Customer Service.
Jessica J.
I made a paypal account 2 months ago, i left it to get some old to avoid banning my account (Paypal ban new acc instantly if you make some transactions on it). I made 1400$ of sales in 2 weeks and all went on hold, paypal limited and asked for driver license. i submitted, they asked me for proof of delivery , utility bill, proof of address and even what i sell I submitted all correctly and they allowed me to sell. But after 2 days of it paypal suddenly banned my account with a BS Reason by saying you are selling against our policy, i didnt even made any transactions after they approved my document then why tf do you ban again when you already approved me? Paypal is fully blind and they say "sorry our AI did this we cant do anything" Mf wdym AI?, Someone made that AI go ask that developer to make changes on it and fix it so our headache coz of ban gets fix, I will never use paypal again bye paypal go steal money like a thief i am waiting for the day when paypal gets down, a good person buys the paypal company or paypal gets a competitor then YOU WILL REALISE YOUR MISTAKES
Talha N.
Completely fraud. PayPal is a Moronic service.