ROBERT
website was easy to use
website was easy to use. Order process straightforward.
Response from Payne Glasses LLCApr 1, 2026
Smooth to move through from start to finish — that makes a difference. Appreciate you taking the time.

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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ROBERT
website was easy to use. Order process straightforward.
Response from Payne Glasses LLCApr 1, 2026
Smooth to move through from start to finish — that makes a difference. Appreciate you taking the time.
Melissa P.
The team is phenomenal at taking care of issues, I was unsure about my recent prescription but they walked me thru some steps to help and are incredibly kind and knowledgeable!
Response from Payne Glasses LLCApr 1, 2026
Being walked through the details when things aren’t certain — that’s where real support shows up. Thanks for calling that out.
Robert M.
User friendly, quick and easy to complete order. Nice selection of frames.
Response from Payne Glasses LLCApr 1, 2026
Smooth to get through with plenty of options to choose from — that makes a difference. Appreciate you pointing that out.
Ron B.
I’ve been wearing glasses for 41 years and have to say that these are probably the best ones I’ve ever had. My wife was skeptical of mail order glasses, but I really like them. They only took 9 days to get them and the were more than half the price of glasses I picked out at Eyemart Express. I will be purchasing more in the future.
Response from Payne Glasses LLCApr 1, 2026
After 41 years of wearing glasses, having something come out on top — especially after some hesitation — that says a lot. Appreciate you sharing that.
Nickalie
Great and easy website. Great quality glasses and super fast shipping. I've been ordering g through here for years and will continue to
Response from Payne Glasses LLCApr 1, 2026
Coming back over the years and seeing everything hold up — from quality to turnaround — that kind of consistency says a lot. Thanks for taking the time to share that.
Mihran K.
Customer service was a "10".
Response from Payne Glasses LLCApr 1, 2026
A “10” for service — always great to see. Thanks for taking the time.
smer
Quick customer service response. Easy to use website with excellent options
Response from Payne Glasses LLCApr 1, 2026
Quick support and a smooth path through the site, with plenty of options — that goes a long way.
Jeff K.
I have ordered from them five or six times and it has always been great..... The last time I got three pairs of glasses and a pair of prescription goggles for riding my motorcycle for less than what the optometrist quoted me for one pair of glasses.
Response from Payne Glasses LLCApr 1, 2026
Five or six orders in and still delivering — across everyday pairs and more specialized setups — that says a lot. Getting all of that at that kind of value is a strong outcome.