Payne Glasses LLCReviews of payneglasses.com

Response from Payne Glasses LLCMar 30, 2026

Progressives that are comfortable and actually usable across your day — that’s a big shift. Thanks for sharing — that’s exactly what we aim for.

Response from Payne Glasses LLCMar 30, 2026

Plenty of ways to dial in the lenses, with no shortage of frame options — everything opening up. Appreciate you pointing that out.

Response from Payne Glasses LLCMar 30, 2026

Going from skeptical to getting everything right on the first pair — with the tools and guidance making it straightforward — that’s a great place to land. Really glad it came together like this.

Response from Payne Glasses LLCMar 30, 2026

Looking good without stretching the budget — that’s a win. Love seeing that.

Response from Payne Glasses LLCMar 30, 2026

Getting it right and on time, every order — that’s a strong track record. Great to hear it’s been consistent.

Response from Payne Glasses LLCMar 30, 2026

Sounds like that didn’t line up with what you were expecting. Our free frames are part of a rotating selection, designed as a way to try Payne — new styles are added regularly. Worth checking back to see what’s in the mix.

Response from Payne Glasses LLCMar 2, 2026

Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues with both your and your child’s prescriptions — we understand how frustrating and concerning that must have been, especially after taking the time to ensure the information was entered correctly. Accuracy is extremely important to us, and we regret that this was not your experience. This is certainly not the level of service we strive to provide, and we appreciate you bringing this to our attention. If you’re open to it, we would welcome the opportunity to review this further and see if there’s anything we can do to make this right. Please feel free to reach out to our customer care team directly with your order details.

Response from Payne Glasses LLCMar 30, 2026

Clear information making sizing decisions easier — especially for someone else — is a big win. Glad it all came together.