Rand
The customer service is great
The customer service is great! I made a mistake with my prescription and they fixed at their cost.

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Rand
The customer service is great! I made a mistake with my prescription and they fixed at their cost.
Marcia O.
Ordered multiple glasses and they are a wonderful! Especially the blue blockers
Gayle V.
This is one of a dozen orders I have placed with Payne glasses over the past couple of years. The prices are great and eyeglasses are durable and stylish. They worked very well with me on one issue. I will always choose Payne for my eyeglass needs, regular and sunglasses prescriptions!
Harry G.
I recently bought three pairs of glasses from Payne. The glasses were excellent, the price was very inexpensive, and the web experience (including choice of frames and lenses) was excellent.
BgarciaMIAMI
Couldn’t be happier with the service, quality and price!!! I have ordered like 4-5 pairs already and haven’t been disappointed yet!!! Great customer service and very easy to order! My go to eye glass place from now on!!
Edwin H.
I have ordered three times in the last two months from Payne. It is an easy process with a good selection and it's all at a great price. When I first uploaded my prescription they thought my pupil distance needed to be corrected and reached out to me. I don't foresee buying glasses anywhere else.
Diane
I have purchased half a dozen pairs of glasses from Payne over the last two years. Always made well, shipped quickly.
Stacie M S.
I love my glasses! The price was awesome and the selection was huge...so I bought 2!