Stacie
Love my new glasses
Love my new glasses! My first pair were small so they worked with me on getting a new pair and this pair is perfect! Excellent customer service!

Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Stacie
Love my new glasses! My first pair were small so they worked with me on getting a new pair and this pair is perfect! Excellent customer service!
Linda S.
Lost my glasses.replacement was a snap! Thanks!
Will
They come quick and secure, they look and feel great.
Narda R.
Everything ok. Just that when they shipped the order you cancelled it because you claimed the address was undeliverable and that was not true. However I called and you epress shipped them again. So the response was fast and good.
Lisa Herzberg E.
lenses are perfect and love the frame, my new favorite glasses
NBM
I love this company and their excellent service reps! Thank you and can’t wait to order more!
Valerie R.
The glasses are UNWEARABLE. They are blurred and I can't see anything out of them. I don't understand why this is. I specifically requested that you use the prescription I sent in when I ordered my first pair of single vision glasses. The first pair I ordered was FLAWLESS. I was very SATISFIED!! Now every time I order a new pair, I can't see anything but blurriness. I don't understand why you all can't get the prescription correct. I will be sending these glasses back and choose another company that can get my prescription correct in the future.
Response from Payne Glasses LLCFeb 23, 2021
Hey Valerie! We'd be glad to help you with this. Are you working with [email protected]?
Hillrey B.
Got my glasses. Payne very cooperative & nice. Can’t seem to wear them. May be faulty prescription.
Response from Payne Glasses LLCFeb 23, 2021
Hello. Have you contacted [email protected] yet?