customer
Easy to set up shipping- good…
Easy to set up shipping- good communication about order

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Easy to set up shipping- good communication about order
Alfonso T.
I’ve been incredibly impressed with the quality and consistency of pawTree’s products. Every item, from their pet food and supplements to treats, clearly reflects a deep understanding of pet nutrition and wellness. The ingredients are clean, thoughtfully sourced, and backed by real science, not marketing fluff. My pets not only love the taste, but I’ve also noticed visible improvements in their coats, digestion, and overall energy levels. It’s rare to find a brand that combines such premium formulations with genuine care for pets’ long-term health.
Jules
Love their dog food and supplements! Great employees and very helpful customer service personnel. I highly recommend their food. My dog LOVES it.
Robyn Z.
Dear PawTree Team, I wanted to take a moment to express my sincere appreciation for the exceptional customer service I have received from your team over the past few months. When I first brought my new Maltese puppy, Charlee, home, my breeder, Gayle Dougan-Wall, highly recommended your company. Though I was initially unfamiliar with your brand, I decided to give it a try—and I am so glad I did. Every interaction I’ve had with your team has been nothing short of outstanding. Recently, I purchased two bags of food that unfortunately didn’t work for my puppy. The two representatives who assisted me were incredibly understanding and processed a refund without hesitation, allowing me to select a more suitable option. When I offered to return the unused food, I was pleasantly surprised by their generosity in suggesting that I donate it instead. Because of your kindness, I will be passing it along to the Brittany Foundation, where I know it will be put to good use. It’s rare to find a company that not only provides high-quality products but also prioritizes customer satisfaction to this degree. Your team’s professionalism, responsiveness, and genuine care have made me a loyal customer, and I will gladly continue to recommend your company to fellow pet owners. Thank you again for your outstanding service—I truly appreciate it. Best regards, Robyn Zakar
Lori Carkner A.
The customer service was the best I have had in years! I needed to return a couple items and there was no problem, no shipping costs and my refund was in my account in 2 days! The person on the phone was helpful and very pleasant. I would highly recommend this company based on their customer service!
customer
Found what I needed and my cat loves the products.
Jyothi
Excellent product. Order atleast 5 days ahead. It takes time to arrive
customer
The food arrived to my house fast, and my cats seem to be doing great on it