Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Website
pawshake.com
Category
Pet Services
Location
Portola Valley, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We've relied twice on the pawshake services and I loved everything about it. The app is really easy and user friendly. We were able to choose from several nearby living sitters for our cat. The young woman coming over, once or twice a day, is very friendly and sends us short texts and pictures when we're on holiday - which we absolutely love 😍 Last but not least: our cat likes the sitter too :) This is a great service and we definitely recommend it!
NC
Naomi C.
Won over my old antisocial cat
I’ve only used Pawshake once but it worked out beautifully. I have a 19 year old cat who is terrified of strangers and 2 dogs. The Pawshake sitter had made friends with my cat within days, and my pets were the most relaxed I’ve ever seen them after being away. Will definitely continue to use this service that has provided unprecedented peace of mind.
SK
Sara K.
Pet peace of mind
My husband and I were stuck as our usual cat sitter was unavailable while we were going to be away. Luckily, we found Pawshake. I was able to browse different pet sitters close to me, check teir reviews, find one who was a big cat fan, and arrange everything from the first getting-to-know-you visit to payment through the app. She even sent us daily pictures of our girl while we were away! Highly recommend
SM
Shannon M.
Pawshake is amazing dog sitting app…
Pawshake is amazing dog sitting app really easy to use and great wee app to make money dog what you love.
CM
Cecily M.
Best dog boarding ever
Best dog boarding ever! Having your pet cared for in someone else's home provides normality and comfort. This is both good for the dog and comforting for the owner.
I used Wendy from Highton Victoria. She and her family made my little dog Winnie so welcome that when I arrived at the house Winnie showed me where she slept etc .The next time Winnie stayed she ran straight to the house and waited with a smile for Wendy to come.
PR
Pressenna
Getting our furry boy a comfortable…
Getting our furry boy a comfortable stay and the sitters takes care as theirs own.. much better experience than kennels..
AP
aaa P.
Gee! sooooo sorry to hear about your loved one..
Gee!! sooooo sorry to hear about your loved one, I really hope you found, there are better people out there, so don't lose faith finding your doggo again, genuine, caring, honest people.
Hope still get profit Pawfake -gotta be on for years as Petsitter hence the huge number of biased reviews (are they really genuine or all in it together)?
They clearly have their favourites & like to control those even though doesn't say whatsoever in their own advertising & written anywhere -quite the contrary; or you have be working full-time with some other corrupt corporation, services limited. Petsitters could get booted off even when have no complaints and still getting plenty interest/bookings.
Staff take no responsibility for their actions, no 24/7 support for sitter, approx 9mths been a sitter and unpublished for approx. 7mths / god knows how many other times, too many lies, excuses for doing this, had no issues only of their own making (staff must be bored/ lazy/just incompetent to fix anything/same issue/s eg. publish when shouldn't be unpublished).
- oh wait, my mistake: it's in their terms they can delete, suspend inconvenience whenever they feel - so this why!
I lost my bookings all planned months prior, nice work pawfake liars - thanks for doing this, to Owners as well, before peak. Hope you and your faves got them, so was all worth it :))
But pls making up bull lies to Owners though and tell truth it was your own issues for doing.
AJ
Alice J.
PET SITTER LOST OUR DOG!!!
Worst experience! I booked through Pennie in West Albury as we were spending time with family in Sydney for 3 days. On the first morning, less than 24 hours, I received a phone call saying that my dog had escaped and she couldn't catch her. It turns out her backyard was not fully fenced as she stated in her profile but the gaps were covered by a rubbish bin. Once the bin was moved, our dog had no problem getting out. We had to cancel plans and bookings, head back to Albury and start searching. This woman was so unapologetic, blamed Daisy for getting out, did not return all the unused food, somehow lost Daisy's food bowl, kept our house keys and then slammed the door on us!! She has made no effort to find her, and she is still not home. We are absolutely heartbroken. We were supposed to be able to trust this woman and Pawshake. Do not book through Pennie in West Albury!!!
Response from pawshake.comJan 5, 2019
Hi Alice, We were really sorry to hear about what happened. I can see that you have been in touch with our team and that Daisy has been returned home safely. The sitter in question has been removed from our platform. Warm regards, Pawshake Support