S.L
They are a bit of a farce
They are a bit of a farce, we had a terrible sitter who left our dog from 10am to midnight. Complained and left a poor review for the sitter which never made it to the site for others to see. The sitter is still active. Of course they will all look great if the non 5 star reviews are censored. Its deceptive. Go elsewhere.
Response from pawshake.comMay 8, 2019
Hi Shaun, We were extremely sorry to learn of your experience. As I can see from your correspondence with our Support Team, you have received a full refund for the booking. We completely understand that you were upset about the situation, but would like to emphasise again that what happened was due to an unfortunate family emergency on the part of the sitter. The sitter is no longer active - she has removed her profile from the platform herself. We did not and would not have censored any reviews, as they are an important part of our community. Kind regards, Pawshake Support



