pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Kim S.
Jun 19, 2019
Great comms, lovely sitter
Comms were great and our sitter was lovely! She left our house nice and clean and our cat seemed very happy.
Response from pawshake.comJun 24, 2019
Thank you for the lovely review :-)
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Suganthi R.
Jun 19, 2019
The best pet sitter(s) we ever had
The best pet sitter(s) we ever had. Kathy and Jeff were very caring, provided detailed daily updates about what Cooper did on each day, took Cooper for his twice a day walks and let him play and interact with other puppies. Cooper loves spending time with Kathy and Jeff.
Response from pawshake.comJun 24, 2019
Reading this review made us so happy, thank you!
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Adam L.
Jun 19, 2019
Easy to use app and quality service…
Easy to use app and quality service too. I’ve used it a bunch as we have a puppy, and it’s fantastic.
Response from pawshake.comJun 24, 2019
Thank you so much!
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Sharon F.
Jun 19, 2019
Our Pet Sitter Cindy is awesome
Our Pet Sitter Cindy is awesome. She does a great job of caring for Luca and he loves going to visit Cindy and Milo. Is a great way to socialise Luca and gives me peace of mind knowing he is having fun and not home alone getting bored. 😀
Response from pawshake.comJun 24, 2019
That's wonderful! Thanks for sharing your experience and for being a part of our Pawshake family :)
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Jennie A.
Jun 19, 2019
A happy dog stay experience for our canine
Our dog was away from us for 4.5 weeks, so we were keen to find a home which was well suited to his needs for such a lengthy stay. Vicky and family provided such a home and our dog was very happy there. She attended to his physical and social needs diligently and sent regular updates to keep us informed of his status. We have already booked a second, much shorter stay for August.
Response from pawshake.comJun 19, 2019
Thank you for your continued support of Pawshake and our pet sitter! We're so happy to hear of your experience :) Warm regards, Pawshake Support
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Teresa T.
Jun 19, 2019
We found Ashlee excellent with our boy…
We found Ashlee excellent with our boy Jet. It was the first time we have left him with a sitter. We received photos each day and on picking him up we found a very happy healthy boy. He loved the chance to have playtime with their beautiful friendly Beagle. We would highly recommend Ashlee and if we are ever over that way again and in need of a sitter would definitely use her again.
Response from pawshake.comJun 19, 2019
Thank you for being a part of our Pawshake family! We're glad that you had such a wonderful experience :-) We're sure Ashlee can't wait to see Jet again! Warm regards, Pawshake Support
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Miss B.
Jun 18, 2019
Excellent
Excellent, easy to use, quick response and excellent service
Response from pawshake.comJun 19, 2019
Thank you so much :-)
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Scott
Jun 18, 2019
Pawshakes - Antonia in Glenn Apline.
Antonia, from Pawshakes was absolutely awesome. Her whole family was involved in looking after my Amstaff for 5 days while i was on a family holiday. She sent daily photos and videos and text messages of Archie playing and enjoying his stay. The care of my dog was unbelievable, it was like he was their own dog! I would highly recommend the pawshakes sevices over a standard kennel / boarding company.
Response from pawshake.comJun 19, 2019
That's awesome! It truly brought a smile to our faces to hear how wonderful you experience was. Thank you so much for your support :-) Warm regards, Pawshake Support
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