pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Ilene D.
Jun 25, 2019
Great experience
Great app connecting walkers and owners. Payment received on time with no issues at all
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mugsy E.
Jun 24, 2019
Hi I recently had my dog Coco looked…
Hi I recently had my dog Coco looked after by Donna a Pawshake dog sitter. Being very previous Coco I mean I was not sure how he would go. Well it appears that he did not miss me at all and was quite at home at Donna's . He was really well looked after and I received updates with photos every other day. I cannot recommend Pawshake highly enough and more importantly Donna. So thanks to all concerned. Cherie E
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Vanessa
Jun 24, 2019
Pawshake is a trustworthy place to find someone to care for your pets
I have used two different petsitters through Pawshake, both who stayed at my house to care for our cat and dog and both sitters were fantastic. Would highly reccommend Pawshake as a means to find a pet sitter.
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Sharon
Jun 24, 2019
Laura is amazing
Laura is amazing with my 30kg and very excited staffy cross puppy. She is calm, gentle but firm with him. I’m so lucky to have found her
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Renate P.
Jun 24, 2019
With Pawshake I found a home away from…
With Pawshake I found a home away from home for Wally! I adopted my Jack Russel Terrier X, named Wally in 2016 from the Animal Welfare. Wally was found starved and beaten on the streets. I felt that I rescued him and he rescued me from depression after my husband died in my arms and I was left without any family here in Australia. I searched online for a place to take care of Wally while I was away for more than a few hours. I was lucky enough to find "Pawshake" to introduce me to families nearby who offered day care. Since than I was able to leave the house knowing that Wally was cared for by a loving family and not being left alone and bored in the house.Thanks Pawshake and thanks to the caring families.
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Kate L.
Jun 24, 2019
Paw shake is great
Paw shake is great. It was easy to find, easy to use and provided us with an excellent, trustworthy pet sitter while we were away. We are super happy with it and would recommend it to others.
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Gabrielle Skalla T.
Jun 23, 2019
Pawesome (:
As a petsitter, I find Pawshake a great tool for fiding new clients and arraging walks, home boardings and home visits. I’ve been loving it so far!
Response from pawshake.comJun 24, 2019
That's great, thank you! We hope you have many more furry friends coming your way soon :) Warm regards, Pawshake Support
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Vanessa Powell C.
Jun 22, 2019
I love this app!
I love this app! It helped connect me with a great cat sitter in my neighbourhood. The only reason I didn't give it 5 stars was because it doesn't let you change dates after you've booked- you have to fully cancel.
Response from pawshake.comJun 24, 2019
Hi Vanessa, Thank you so much for your feedback! We have actually just introduced the option to change booking dates - all you need to do is contact our Customer Support and we will sort that for you. Apologies that it hadn't been possible so far. We hope to be a 5-star experience for you in the future. Warm regards, Pawshake Support
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