pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Maria S.
Aug 27, 2019
Five Star Service
We have been using this service for a while and the experience has always been five star.
Response from pawshake.comSep 7, 2019
We greatly appreciate your continuous support! <3 Warm regards, Your friends at Pawshake
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Bagus B.
Aug 27, 2019
Pawshake cat minding
I have used pawshake twice to look after my cat. The booking system was easy to use and they had plenty of sitters available. I had some special needs as my cat is diabetic and my sitter Maryann was amazing with her. I got lots of photos and updates. I have even booked for a third time and would recommend this service.
Response from pawshake.comSep 7, 2019
We're so glad to hear of your experience with us! We're sure Maryann had a lovely time with your cat, and we're happy that we could give you peace of mind :) Warm regards, Your friends at Pawshake
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Elysia S.
Aug 26, 2019
Easy to use
Easy to use. Useful reviews of experiences. Gives you ease in knowing what to expect.
Response from pawshake.comSep 7, 2019
Thank you :-) Warm regards, Your friends at Pawshake
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Clare
Aug 26, 2019
Amazing service and brilliant pet…
Amazing service and brilliant pet sitter, Lilly was caring and loving towards my pets and they loved her being here. Thank you so much for giving me peace of mind and a wonderful experience 🐾🐾
Response from pawshake.comSep 7, 2019
Hi Clare, That's wonderful! Thank you for sharing your Pawshake experience and we're delighted to read your review <3 Warm regards, Your friends at Pawshake
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Marie O.
Aug 26, 2019
Expert Care
My bichon Lily is very special to me. I was delighted to come across Pawshake and Rachel, the FairyDogmother. Lily was under expert care, with a huge dog lover. It was so reassuring to receive photos throughout the day and Lily was in great form when I collected her. I highly recommend Pawshake and Rachel to all dog owners.
Response from pawshake.comSep 7, 2019
Hi Marie, Thank you for your support! That means a lot to us. Sending our hugs to dear Lily <3 Warm regards, Your friends at Pawshake
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Jessica
Aug 26, 2019
Fantastic service!
This app is a life saver when our petting sitting friends and family aren't available. We have formed a lovely professional relationship with the sitter we found through this service via in-app messaging, and are repeat customers. Highly recommend for pet parents everywhere!
Response from pawshake.comSep 7, 2019
Thank you! We're happy to hear that our experienced sitters could be of help to you and that you've had a lovely experience with her. Warm regards, Your friends at Pawshake
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Fränzi K.
Aug 26, 2019
Hier gibt es real existierende Tiersitter
Ich biete selbst meine Dienste als Sitter auf Pawshake an, buche aber immer wieder einen Katzensitter. Das Konzept von Pawshake ist sehr durchdacht und stimmig. Die App läuft sehr stabil. Im Gegensatz zu anderen Diensten dieser Art antworten die Sitter sehr schnell.
Response from pawshake.comSep 12, 2019
Vielen Dank für Deine Feedback! Wir freuen uns, dass Du so gute Erfahrung mit unseren Sittern und unserer App gemacht hast:) Herzliche Grüße, Pawshake Kundenbetreuung
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Mr and Mrs P A.
Aug 26, 2019
A very good resource that has worked well for me
I found Pawshake online; I needed to find a pet-sitter for while I was on holiday. I looked at a few sites and felt drawn to Pawshake. It seemed the most professional while still being friendly. I registered, a simple process, and was then able to review the available sitters in my area and select one. This turned out to be a happy experience as we made contact and she came to visit. I found her friendly and felt that my pet would be safe and cared for. She turned out to be extremely reliable, conscientious and friendly and my pet was well looked after. I would strongly recommend using Pawshake.
Response from pawshake.comSep 7, 2019
Thank you for sharing your experience! Reading your review has really made our little team smile <3 It means a lot to us and we greatly appreciate your support. Warm regards, Your friends at Pawshake
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