karine
zeer goede ervaring met pawshake
Het was gemakkelijk om iemand zeer betrouwbaar te vinden via de zoekfunctie van pawshake. Ook de betaling via de site verliep vlot en veilig. Volgende keer gebruiken we de site zeker opnieuw.

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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karine
Het was gemakkelijk om iemand zeer betrouwbaar te vinden via de zoekfunctie van pawshake. Ook de betaling via de site verliep vlot en veilig. Volgende keer gebruiken we de site zeker opnieuw.
Nancy F.
Difficile d'effectuer des changements via le site Web et erreurs (grammaire, orthographe) en français; pas possible d'indiquer des heures d'arrivée et de départ, par conséquent le prix est facturé par période de 24 heures même si votre animal reste quelques heures.
Response from pawshake.comOct 5, 2019
Merci de votre commentaire. Nous sommes navrés que vous ayez pu voir des fautes sur le site, nous allons vérifier cela et faire les corrections appropriées. Concernant les gardes, vous pouvez indiquer l’heure d’arrivée et de départ directement au gardien. Vous avez également la possibilité de réserver la garderie de jour, qui n’est pas une garde de 24 h, mais bien une garde de plusieurs heures, en journée. Nous prenons cependant en compte votre remarque concernant plus de flexibilité quant aux choix des horaires de réservations et la possibilité de réserver à l’heure. Nous faisons des améliorations régulièrement sur la plateforme et j’espère que notre service répondra davantage à vos besoins à l’avenir. Cordialement, Pawshake support
Jo
Pawshake made leaving my dog behind while going away a little easier. Charlie really enjoyed his walks with Crystal. It was easy to organise and Charlie and I were able to meet crystal beforehand which helped me feel comfortable knowing Charlie was going to well looked after. Payment is arranged through pawshake so if a day is missed, the walker doesn’t get paid for that day as they get paid after the period of time they are booked. Overall very happy.
Steven D.
Easy to use and see reviews of sitters. Great to see which ones also have repeat customers and photos
Sam
We've found a couple of good house/pet sitters through Pawshake. They have been reliable and sent regular updates which always puts our minds at rest. The site is easy to navigate and finding and booking someone is straight forward.
Therese B.
Michelle looked after our boy Leeny while we moved. He came back a happy relaxed boy. Michelle was great easy to book with and very accommodating😊 I would definately reccomend Michelle and Paw shakes services.
Ferguson
Everything started out really well, I found the whole process easy to use and found a fantastic local cat sitter. I paid the full amount (£144) but last Friday, over a week before the cat sitter’s first visit I had to make the devastating decision to have my cat put to sleep. I immediately contacted my sitter and Pawshake customer services to cancel, it’s now a week later, I have sent a further two emails and not had as much as an acknowledgment, let alone a refund. It seems that everything is fine with Pawshake as long as things don’t go wrong. Having to deal with the sadness and stress of loosing a much loved pet isn’t helped by the lack of customer service and the inability to cancel a booking and receive a refund.
Response from pawshake.comSep 27, 2019
Hi there, We're so sorry to hear this, and our team sends their sincere condolences! We searched our database and were unable to find any messages from you. If we had received it, we would certainly have refunded you the amount soonest as we wish to assist as best as we can. Our Customer Support team has now reached out to you informing you that a full cancellation and refund has been processed. Once again, we apologize for the additional stress caused by us not receiving your messages and we will look to see if there are any problems with our contact forms. Do reach out if we can assist with anything else. We are here are you and hope you feel better soon. Take care! Best regards, Your friends at Pawshake
Maria
Prima geregeld Goede afspraken kunnen maken die ook uitgevoerd worden . Wij gaan er in elk geval vaker gebruik van maken .