pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Sam
Oct 4, 2021
Great Petsitting Experience
Melanie and Robin were great! Melanie was super communicative and quick to reply. We felt very comfortable with their care of our dogs and would be glad to book Melanie again.
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Sami H.
Sep 29, 2021
Poor customer service which suspended…
Poor customer service which suspended my account when I complained about the sitter.
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Safa
Sep 29, 2021
Poor customer service
Non U.K. based customer support. Covers up for bad sitters. Avoid and save your pet from them.
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Axelle
Sep 28, 2021
Super service et chat heureux
Super service. Mon chat peureux des inconnus a pu rester dans son environnement et s’est même attaché à sa gardienne. Nous avons aimé avoir des photos, vidéos et nouvelles de lui tous les jours. Et aussi super service clientèle
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Klant
Sep 27, 2021
De beste oppas voor mijn kater
Ik heb 3 weken lang de beste, liefste oppas voor mijn kater gehad via Pawshake. Ik vond het echt wel spannend om zomaar een vreemde in huis te halen. Van tevoren hebben Mayuko en ik een kennismaking gehad, waarbij ik gelijk een goed gevoel had. Dat i.c.m. de positieve reviews die ik over haar las op Pawshake, ben ik ervoor gegaan. En met groot succes, ik heb na 3 weken vakantie nog nooit zo’n ontspannen kater thuis aangetroffen. En daarbij geeft ze ook de planten water, legt de post op tafel en verschoond ze de kattenbak! Ik heb mijn vertrouwde, vaste oppas gevonden! En dat voor 13 euro per dag!
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caroline st G.
Sep 27, 2021
Pawshake recommended pet sitting
This was my first time using pawshake for my 2 cats. One of my cats has daily medication so was. I booked my cat sitter who came and visited me beforehand and met the cats. I felt as ease straight away as she has pets of her own. I am very attached to my Luna and was hoping she would be ok as she was used to my previous sitter. I didn't need to worry ad after a few days both cats settled into a new routine. I received daily pictures, Messages and videos which was really reassuring as could see they were ok and very happy. Luna was happy too and also took her medication. I felt very happy with Pawshake and the service they offer and will be using them again I definitely recommend them.
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Дарья П.
Sep 27, 2021
Great service! Sitting experience
My dog stayed with sitter for 10 days, sitter sent photos-videos each day and I was absolutely sure that all was going well. After sitting dog absolutely fine and seemed happy. Will leave with sitter again for sure!
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Jessica H.
Sep 27, 2021
thankyou very enjoyment experience
thankyou very enjoyment experience
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