pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

GIACOMO C.
Jan 8, 2023
Grazie a Pawshake Merlino non si è sentito solo
Semplicità di utilizzo della piattaforma, serietà e disponibilità della Cat sitter selezionata e tutela dell’utilizzatore del servizio. Tutto perfetto. Bravi
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Ilde
Jan 8, 2023
Selezione top
Sono riuscita a trovare un pet sitter adatto alle mie esigenze in poco tempo, dal sito ho pure scaricato dei moduli che ti aiutano a definire le modalità delle visite e i bisogni del tuo animale domestico. Esperienza top!
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Nancy De R.
Jan 8, 2023
Happy with Pawshake
That we can find a super nice person for our dog !
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Nadine F.
Jan 8, 2023
Awesome pet visit experience!
With daily updates and a loving and experienced pet sitter, I was able to enjoy my time away with perfect peace of mind. The process from the selection of the proper sitter for my needs to the completion of the sitting is very easy and effective.
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Samantha
Jan 8, 2023
Highly recommend
Booked a sitter through Pawshake to come and look after our cats at our house over Christmas. The process was really easy and we had 2 very happy cats when we returned from our holiday. Would definitely recommend !
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Zee
Jan 8, 2023
Convenient service!
It has been super easy for me to find pet sitters when I have to leave my little boy at home and travel. I have hired three pet sitters via pawshake.ie and it never disappoints. I highly recommend pawshake.ie to any pet owner.
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Hannes
Jan 4, 2023
Customer Service randomly deactivates accounts
We are a very active and animal loving couple with a lot of re-bookings on pawshake and similar apps. Since December 2022 our profile has been deactivated out of the blue. After trying to contact the customer service several times (that never came back), we got an answer 2 weeks later saying they have warned us several times and now deactivated our account given we did not answer pet owners (within 24h). Where it is true that we could not answer WITHIN 24h BECAUSE WE HAVE BEEN ON HOLIDAYS, we never got a warning or even break any rules of the system. The opposite, we got a lot of great reviews and loved the app. It though to see that such a good idea is drowning in a bad customer support.
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Elli L.
Dec 22, 2022
En suosittele käyttämään pawshakea…
En suosittele käyttämään pawshakea koska ei todellakaan ole hyvää palvelua semmoinen nainen kun anniina oli sanonut äidilleni ikävästi
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