pawshake.comReviews of pawshake.com

They took money for a booking then refused to release it to me. Support were rude ignorant and closed down my account for their theft. They locked me out of using stripe.They now ignore the legal gdpr requests agterrefusing to raise a complaint In reply, I have the chats with the person who got fully refunded by you AFTER I completed my booking. I offered offsite booking due to pawshake locking me out of my account and taking months to fix the problem(when they changed their payment method) I can also provide screenshots of these requests all sent to your email, where initially I got responses until I pushed to raise a complaint. At which point pawshake decided to ignore all correspondence going forward including the gdpr requests.

Just try it and take time to find the right person dor you.

A great place to find the animal sitter of your choice for every purpose.

Pawshake did a great job introducing me to Gemma who looked after my cat wonderfully. The website works well & I will continue to use

I had a lovely pet sitter Gabriela come into my home to care for my dog she sent daily updates and photos

Great app, great experience!!

The app was easy to use and it’s a good platform

I am a pet sitter, have been for over 10 years running my own business. I joined Pawshake a few years ago and got some work but not a lot from there. Unfortunately the site and app is just not good, it’s clunky, messages don’t always appear and clients can’t book one first visit (ie pm visit) and then book several am/pm visits. They have to pay extra for a visit that won’t happen as there’s no flexibility. A lot of my clients will have me start the evening of their trip and finish the morning they get back with two visits a day in between. I contacted them a long time ago about it as it’s frustrating. They also claimed I went off platform and got 3 warnings. Going back to emails from 2020, I only had one warning recently and, as my English isn’t always strong, I explained to a client that if they were to book with me, and they had to cancel due to family emergency, it wouldn’t be a problem. All this came about because the cancellation policies are not very flexible to pet sitters or clients and from what I’ve read, the refund process is not smooth. I’ve haven’t been off Pawshake and they haven’t explained why I got banned since I only have one warning and the client ended up not going on holiday in the end so didn’t need me.