Roberta B.
This was a first for me
This was a first for me - online pet purchasing, sight unseen, except for a few puppy pictures. I was very skeptical and wary, but the Trustpilot ratings helped get me over the hurdle. My experience with Pawrade was absolutely Pawsome! Communication was wonderful every step of the way. Questions were answered in a reasonable amount of time (either immediately or by next morning). When I changed my transportation option, they took care of switching the arrangements, no questions asked The Pampered Ground delivery was well worth the cost, and the drivers were wonderful, with updates and timely delivery. Even my husband was impressed with the entire experience! I would definitely use them again and absolutely recommend Pawrade to others looking for a new furbaby.
Response from PawradeJan 27, 2026
Hey Roberta, we know that getting a new pup online can certainly cause folks some concern. But no worries at Pawrade. We do all we can to make the process seamless for our wonderful clients. Thank you for trusting Pawrade and best wishes.




