Katherine
Simply outstanding
Pawrade staff did a great job of keeping us informed throughout the process. Expectations were clear, both in writing as well as followed up by phone calls. I appreciated the team ensuring via the interview process that we were ready for a puppy in our household. After we'd chosen the puppy, Devlyn called to let us know that the gender was different than on the website and after we finished laughing, all was well. The drivers who delivered the puppy were kind and texted me an hour before arrival to let me know the timeframe when they would arrive. The GPS system ensured that I had an idea of when they would arrive in general. The puppy adjusted well to our household quickly and was obviously well socialized. Thank you for a great operational set of processes. We recommended Pawrade to a friend yesterday.




