PawradeReviews of pawrade.com

I am the owner of a Boxer dog born July 23rd, 2021 and purchased through Pawrade. My boy was advertised on Pawrade as having “champion bloodlines.” He’s an absolutely beautiful boy, but I can assure you he will not be winning any contests. My puppy arrived with acute GI issues that persisted through the first year. He’s been on an expensive veterinary diet since. Then, a series of x-rays revealed hip dysplasia and early onset spinal arthritis, both of which are already affecting his mobility. Most recently, he was diagnosed with Symmetrical Lupoid Onychodystrophy, an incurable disease that makes all of his nails fall off, and makes it painful for him to walk. It’s been an expensive struggle. My experience with Pawrade was amazing, up until the dog was placed into my arms. From that point forward it’s been one contractual excuse after another why they can offer zero assistance. Read the contract before you agree to buying a pet on the internet. Better yet, go see a reputable breeder in person and get the facts face to face.

We purchased our Mini Aussie Shepherd (or so we thought) from Pawrade in November of 2022. The day our puppy was supposed to fly there was a hurricane that was due to hit South Florida where we live. Even with a hurricane, they still decided to fly him out. Our original pick-up was to be in Fort Lauderdale, but the flight then got canceled due to the weather and he was rerouted to Miami airport for pickup. Luckily the storm wasn't as bad as anticipated. However, to send an 8-week-old puppy on an airplane in a hurricane seemed to not be the best decision - the poor guy had an extra long travel day due to being held in Dallas for a layover until the flight to Miami. On top of that, I do not think that Pawrade fully vets the breeders they have on the site. As mentioned our puppy was supposed to be a Mini Aussie Shepherd, the breeder told us he was a "short-haired" one and that the parents were 20-25 lbs max. Keep in mind that we live in a 1 bedroom apartment so we wanted a small dog. Our 6-month-old puppy is already 40 lbs and still growing. He is clearly a Catahoula or some type of Catahoula mix (DNA test pending). The Catahoula breed can grow to be up to 100 lbs, much different story than what we thought we were signing up for. Obviously, we still love him to pieces and he has a wonderful life, but buyers beware - ask A LOT of questions before agreeing to the purchase and ask for lots of photos of the parents and parents with the puppy you are considering. It is obvious that Pawrade did not do their due diligence in vetting this breeder. UPDATE: as you can read from Pawrades response of not taking responsibility for dogs characteristics varying due to the breed, we officially have DNA test results and as we suspected. Our puppy is NOT 100% mini Aussie, he is in fact a Aussie Pit Bull mix. Further proof that Pawrade does NOT vet their breeders and they do not do any research into the puppies that are on their website. Very disappointing. Additionally that they basically have wiped their hands clean of the situation is ridiculous. We paid for a purebred dog and that is not what we received. Big rip off, would never recommend utilizing Pawrade.

Currently working to purchase a puppy however there is no conversation with the breeder which is important for my final decision. I had a bad experience 6 years ago and don't need a repeat.

The breeder's wellness check for the pup was a joke. The pups ears were filled with yeast and were filthy, I don't know how they could have checked them. The top of her head had an overgrowth of mites. The hair was mostly gone. She came with a severe case of gastritis and continues to have blood in her poo. She came with dried poo on her and while the drivers wiped her down, she still had poo. But I give them an E for effort. While I have nothing to say about Renae travel coordinator. Our dog still is on meds for everything that was wrong with her. I can't help but think we got our girl out of a puppy mill....we loved your conceirges though.

Dog was not crate trained nor was a kennel left with the dog by the carrier I elected to pay for that drove the dog from Missouri to North Texas. Dog had intestinal parasites that the recieving Vet on my side did not intially detect so because of the very short timeline pawrade had for recieving vet review we got a false negative there that couldn't be later fixed and I wonder how many of those happen across the pawrade system because of that short timeline to test the dog after arrival. Took 2 attempts and about 3 months to finally score a negative on the fecal test, during those 3 months nobody would take the puppy for boarding, obedience training and nobody would groom him or even have anything to do with him. Very sad for a minor ailment that is generally not contagious with just minor sanitary precautions. At any rate got past that issue but then started to notice around 8 months the puppy was picking up an awful lot in his mouth and at times almost obsessive about it. Dog is recovering now from ingesting razor blades from my shaving kit in the bathroom. Turns out the Dog likely has PICA as well. I personally feel he had the condition at the breeder but in fairness to the breeder might not have been detected as such. This is my third Golden Retriever and I did not start to notice it until having the dog for several months. Hiring a behavioral trainer now and hopefully this can be trained away. Will also visit a behavioral Vet as well. One bright spot is I did elect to buy Met Life Pet Insurance the preventative policy that charges $80 a month. So far they have paid every penny for all Vet bills and for $80 a month I think that is a super deal. BTW, the folks that delivered the dog from Southern Missouri did so in record time (about 8 hours), not sure how they did that trip so fast with the mandated break for the dog to stretch it's legs because it takes me about 10-12 hours to drive the same distance. They had two drivers though. One of them complained they had to stop to clean the dog because he soiled himself in the kennel (I still wonder if that was anxiety or lack of stops for bio breaks for the poor dog).

Well, I was not completely scammed. I did receive a puppy. Would I do business w Pawrade again? No… #1 I purchased a puppy that was supposed to b a teacup (“this little micro Yorkie is going to be really small”). His brothers and sisters were marketed as teacups, multi-gen and champion bloodlines. PacMan (puppy I purchased) was “0” lbs at 5 weeks; full grown dam was 5 lbs and sire 2 lbs. #2. Somehow, an undescended testicle (predisposes puppy to testicular cancer and costs more to neuter) was unnoticed by a “licensed veterinarian” #3 the puppy and belongings were delivered smelling of smoke. I was also sent the wrong food and have been feeling my puppy I don’t know what for over a week. For thousands of dollars this is completely unacceptable. “I am sorry; I understand” was the response I received along with a $50 credit. I was told I was confused and I should talk with breeder. Lesson learned….know or have references on the breeder as they will advertise anything to make a quick buck. Ask for a couple of generations down the line for sire and dam. Save yourselves the money. Its like a huge car dealership selling hundreds of different makes/models. No way they can b familiar with all the breeders and intricacies of the different breeds of dogs. Like I said I was scammed but at least I received a pup

Miscommunications about vet appointments after puppy contracted a parasite three separate veterinarians confirmed isn’t as common as pawrade tried to suggest. I thought this would be an easier way of purchasing a dog..it definitely was. Communications were less than stellar until I essentially called them a scam then it went well. The manager was great, the original sales rep was great. The puppy is a cutie after she finally made it here after days in a van. Poor thing. It is way easier to source a breeder yourself that you can communicate with and transport yourself. I do not see myself ever going this route again.

I didn't want to have to write this review, but we are not getting a response from Pawrade to our many requests over the past few days. We've left voicemail messages, text messages, emailed via the Support email and messages via the Pawrade.com customer portal and still no response. We did receive a return text that said our rep was not scheduled to work that day and would get back to us the following day. At the beginning of the purchase process we had no trouble speaking with anyone and then once we paid the reservation fee, we received communication via the portal asking how we were going to take delivery. Our plan is to pick up the puppy in person this weekend, so we didn't need a travel/delivery coordinator. Since then, we've requested multiple times to have the breeder send updated photos but as yet, nothing. Now we're 5 days away from traveling 550 miles to pick our puppy but haven't heard anything about how to make contact with the breeder. We expected much better than this. We can't understand all of the great reviews. We're hoping and praying this is not an elaborate scam. Who's in charge?!