PawradeReviews of pawrade.com

Buyers beware. This place is misleading and we are surprised at their high reviews. Their pricing is dishonest. Whatever you see, expect to pay more. They charge additional fees (per transaction) which they claim are already included. It ended up being about $400 more than the site said. Also be aware of promo codes. There is no place to enter this throughout the checkout process. Watch this company carefully.

This is a scsm

BE AWARE To any family considering purchasing a puppy through Pawrade, PetPay, or the associated breeder network: I am sharing my experience so that other families do not go through what mine has endured. In July, I purchased a German Shepherd puppy through Pawrade, financed through PetPay, and bred by one of their partner breeders. I paid $3,800 for what I was assured would be a healthy puppy. Instead, from the day she arrived, it was clear something was wrong. She was lethargic, struggled to eat, and showed ongoing signs of illness that never improved. Over the next few months, despite vet visits, monitoring, and doing everything in my power to help her, her condition deteriorated. On November 10, we took her to our veterinarian due to vomiting, lethargy, and refusal to eat. X-rays showed concerning abnormalities, and we were advised to seek emergency care. The next day, at the ER, additional imaging revealed multiple congenital conditions, including: Severe Megaesophagus Anisocoria A likely neurological birth defect Specialists ran additional testing for Myasthenia Gravis—best-case scenario—only for results to return negative two weeks later. The specialist explained that her esophagus was one of the largest he had ever seen and that this condition was something she was born with. We purchased a Bailey chair, changed feeding methods, and followed every medical recommendation. But she continued to decline, losing weight rapidly—down to 34 lbs when she had been expected to grow to 70–90 lbs. Her quality of life was no longer humane. On November 21, after months of difficulty and suffering, we made the heartbreaking decision to put her to sleep, following veterinary advice. During this entire ordeal, we repeatedly reached out to Pawrade, PetPay, and the breeder to report our puppy’s health issues, submit documentation, and ask for help. What we received in return was: No empathy No meaningful assistance No acknowledgment of our loss Repeated dismissals and deflections An apparent focus on policy loopholes, not the well-being of the animal or the family who purchased her Despite advertising a “health guarantee,” none of these parties accepted responsibility or attempted to help us navigate this situation in a humane or ethical way. The emotional and financial toll has been devastating. We spent over $3,300 in veterinary bills on top of the purchase price, only to lose our dog after four months of suffering. My two young children, ages 2 and 4, had to experience the loss of a pet they bonded with. The lack of compassion shown by these companies has added unnecessary pain to an already traumatic situation. I have been contacted by local news who are interested in sharing our story, and I intend to move forward so that other families can be warned before they experience the same heartbreak. If this message can prevent even one family from experiencing what we have, then speaking up will have been worth it.

I would’ve given a zero review if possible. They misrepresented a puppy I was looking to purchase. I found the same puppy on a different website with a different name and much cheaper pricing. Pawrade representatives texted me photos of a puppy they claimed to be theirs at over twice the cost, but obviously they recycle photos of other puppies.

If you’re thinking about using this company, learn from my mistake and run the other direction. The puppy they sent me didn’t arrive with a “small cough” as they claimed – she showed up genuinely sick. Even the transport team was shocked she’d been released in that condition. I had to take her straight to the vet the moment she arrived. The medical records tell the story they refused to acknowledge: severe cough requiring hydrocodone, suspected bacterial infection requiring doxycycline, ear infection, chest radiographs, PCR testing, and ongoing treatment. This wasn’t a minor issue. It was a seriously ill puppy that should never have been cleared for travel. Instead of accountability, I got deflection. They pushed me toward an insurance claim like this was just an inconvenience instead of an animal’s health and a family’s emotional chaos. My kids were terrified their new puppy might die on day one. This company does not take responsibility, does not vet their breeders properly, and does not provide support that matches the severity of the situations they cause. If you value transparency, ethics, or the health of the animal you’re paying for, choose anyone else.

Terrible Terrible Company. NOT even a phone call to say we are sorry for your loss. Just rude people that don't care anything about my family and what we are feeling. I bought a dog through them and spent 3800.00 for a German shepherd. The dog came to me sick and PETPAY does not have a health guarantee as they claim. They will find any way out of it. I had to put the dog down today after 4 months of having the dog and 3000k in vet bills. Dog had mega esophagus and was lethargic from day 1. NO EMPATHY FROM ANYONE. BREEDER, PAWRADE or PETPAY. I am going to do a news interview for my local news to get the message out there about these horrible companies. Edit: They want more details so let me give specifics. On November 10th we took our dog to the vet because she was acting more lethargic and had a been vomiting. I thought she may have eaten something. Well they did x ray and come to find out the vet said there was nothing in her but to take her to the ER if it persists. The next day we took her to the ER because she wasn't getting better. Could not eat or drink was becoming thinner by the day. They did more xray and said she has Mega Esophagus as well as Anisocoria and was born with a Neurological defect. They could not tell what exactly so we sent off for another test to see if it was Myathenia Gravis which would have been the best case senerio. Test came back 2 weeks that she did not have that and in fact had the biggest Esophagus on a dog that he had ever seen. We bought a bailey chair and tried to consult with Pawrade, The breeder and PetPay. All of which continued to act like I was trying to return a pair of pants. NOBODY would help and NOBODY cared. We put the dog down on the 21st because she had lost another 4 lbs. and was 34 lbs when I was told she was going to be 70-90 lbs. So spent 3300.00 on vet bills and treatments and my vet even agreed that she did not have a good quality of life. I have two adopted children 2 and 4 and you can imagine how hard that was with no replacement dog. I am sick over all of this. I do have the news wanting to run this story about the horrible experience that I have had. I hope this is detailed enough for PAWRADE to feel like CRAP. The replacement puppy came and was also very sick as stated by my vet. We had to rush her to the emergency vet where they suspected Parvo or Aspiration. They quoted 6k just to figure it out and with the health of the other puppy and the fact that the dog was 30% under body weight, there was no reason to make the poor puppy suffer. She came with a possible genetic spinal cord issue noted by my vet from her tail and large protruding joints that were not normal. There would have been no way they would have picked this dog up so that is bulls@*t.

Had everything planned and they delivered the wrong puppy so I dont have any good videos of the moment I first got my puppy bc the wrong one was delivered first. It is sad that they are taking no accountability for what happened to me. I have a ring camera of the incident occurring where the puppy was delivered dropped off took to my backyard. They took off and came back 10 minutes later with the right Puppy so yes, the wrong Puppy was delivered and it’s sad that there is no accountability for the situation happening to me so with that being said, I will go ahead and reduce the amount of stars that I’ve given for lack of accountability for a situation that should’ve never happened

After reading these reviews and all the problems these poor dogs had, this business should be ashamed of themselves. Looks like the breeders & Pawrade are out to make just the money. which the stories show this. A relation with a puppy should be one of the most wonderful thing in someones life. Pawrade you make it a horror story. This company needs to rethink how they do business. Dogs /Puppies should never be sold like this.