PawradeReviews of pawrade.com

Puppy is beautiful and the breeder was great

Great experience. Personnel were informative, sincere, and always available for call or message. They truly care about the pets they are advocating for. Our little Sadie is perfect!

I absolutely love my new puppy Peanut. I got a Matipoo and I’m so pleased with her. The sales and operations teams really goes the extra mile to make sure that we were happy and pleased with our purchase. We will use Pawrade again for SURE! Pawrade is a safe website to use if your in the market to buy or sale a puppy. Thank you for exceptional customer service. We will definitely purchase another puppy from you again ♥️🐾♥️

I felt very confident to the staff, they did what I asked them, it’s nice to work with them

My experience with pawrade was pretty much perfect that being said, I can understand where most of the complaints come from. Some people mentioned “dealing” with multiple people. That is because every step of the process is managed by a different employee. Like most businesses. Another common complaint was puppy arriving in less than perfect condition. An eight or nine week old puppy traveling by itself for a multi-leg flight has a high chance of arriving in less than perfect condition due to stress. Just like humans. This was made clear to me in great detail on two separate occasions before the arrival date. Fortunately they also give you instructions in great detail to resolve the issues. My particular puppy arrived wet from urine which didn’t seem surprising to me. That’s why they tell you to give it a bath as soon as you get it! There were also complaints about the costs of vet visits and medications after the puppy arrives. These costs were also made clear in great detail in advance. And honestly I suspect the people complaining about that are people using a payment plan to pay for a multi thousand dollar dog. It is my opinion that if you can’t pay for a dog upfront you can’t really afford a dog. The “true cost of ownership“ of a dog is immense and the $100 vet bill and the $15 for deworming pills shouldn’t be a hardship after buying a multi thousand dollar dog. Yes, my dog was diagnosed with hookworm. There are many kinds of worms dogs can get from the environment and they can get them repeatedly throughout their lifetime so I was not surprised or offended that my dog had worms. As good as my experience with pawrade was, I don’t know that I would choose this method of puppy procurement again. Although they have high standards, the details of those standards are a little unnerving. They say that the breeders are well vetted, but not all breeders get an in person site visit before they’re allowed to list their puppies. Pawrade also states the breeders pledge to only let the dogs have a certain number of litters of puppies to ensure the health of the dogs. While that’s nice, pledges are not guarantees and I don’t know how they monitor or enforce that. I was fortunate that my breeder turned out to be a very responsible person and did an excellent job feeding and socializing the puppy in it’s first nine weeks of life. Hopefully that’s everyone’s experience, but it does seem like there is room for that to not be the case. I would suggest that anyone using pawrade ask for the details of the breeders home. How many people live there, how many males, how many females how many children. I hadn’t read enough before I purchased my puppy to know I should ask that. Once I did I felt better but I had already purchased the puppy so the result could’ve been different. I have been trying to get a dog for about a year and a half through breeders and rescue leagues with no luck and I was simply tired of waiting, so this was the easiest way to do it. I’m not sure I would do it again unless it was specifically with the same breeder. It’s just too much uncertainty for my particular nerves.

The staff at Pawrade guided us skillfully throughout the process. They answered all of our questions promptly and even provided additional photos from the breeder during the process when we asked for them. We were concerned about buying from an unknown buyer in case it was a puppy mill. We were happy to learn that Pawrade screens all breeders carefully. We’ve had our puppy for a week and couldn’t be happier!

Everyone was super helpful from the first person I spoke with all the way up to the breeders. I would highly recommend them.

Pawrade made the process of getting our beautiful new puppy amazingly simple. From start to finish they were available to answer any questions, support and walk you through every step of the way. We adore our beautiful new puppy. She arrived at the airport well cared for and her transition to her new home has been seamless. Thank you Pawrade for everything you do!