Gary G.
KEEP UP THE GREAT WORK!
THE PAWRADE TEAM IS EXTREMELY EFFICIENT. THEIR RESPONSE TO INQUIRIES WAS ALMOST IMMEDIATELY AND THEY PROVIDED INFORMATIVE RESPONSES. THE PURCHASE TRANSACTION WAS SEAMLESS. THE ONLY ITEM I DID NOT CARE FOR WAS THE GROUND TRANSPORT. IT WAS SIMPLY TOO LONG OF A TRIP TO HAVE A PUPPY LOCKED UP IN A CAGE IN A VAN DRIVING ACROSS THE COUNTRY. IF AND WHEN I DO THIS AGAIN I WILL CHOOSE OTHER OPTIONS. ALTHOUGH THE PUPPY ARRIVED IN GOOD SPIRITS, THERE WERE SOME HEALTH ISSUES THAT DEVELOPED DURING THE TRIP - NOTHING MAJOR AND THEY HAVE BEEN HANDLED. ALL-IN-ALL A GREAT EXPERIENCE AND THE PUPPY IS A BEAUTIFUL AND HAPPY GIRL!
Response from PawradeJun 29, 2022
Thank you so much for your review and feedback. We strive to not only have great customer service but only the best options for these long travels for our pups too. We are working towards shorter ground travel with our transporters. We value your feedback on this and it will only help us to grow even better. We are wishing you and Becky all the best memories. 💙🐶💙 Pawrade Team