PawradeReviews of pawrade.com

Got my baby. She is awesome. Wish I could have gotten contact info sooner She's fitting in well

We love our new puppy, he is doing well with his big brother (4 year old Lab) Although there is a problems with the transaction or the delivery. But everything settle and the puppy is heathy and smart. The ladies in the office are helpful as well. Thank you.

Updating of status and explaining plans could be better, responding times were excellent, but when you have not gone through this process before more explanations and guidance are needed. The end result was excellent, we love our new addition!

Pembroke Welsh Corgis have always been my dream dog so I'm grateful that Pawrade was able to connect Sally and I. She arrived via American Airlines and pick up from the airport was super easy. It took her no time to warm up to my husband and I... we could not ask for a better puppy. My only issue is how Pawrade communicates. Its so easy to connect with someone when you submit an inquiry but after you submit your payment its radio silence. You ask questions but get no response. They make it extremely difficult to connect with the breeder and get more info about the pup's lineage and the breeder's validity. I believe that if I'm paying over $3k for a dog then I deserve this information? TL;DR - Sally is an AMAZING dog who is healthy and confident. I am so very lucky to have her. Pawrade- please work on building trust and communication with your customers. This is a stressful and anxiety-inducing process. Do better.

I found this process easy, but felt disconnected. While the people at Pawrade are friendly, they are clearly busy. It seemed the breeder of my pup was hard to get in contact with and slow with information. I know that my Pawrade rep was trying but it was stressful to have so little information ahead of time. Also, the extra money for transport was worth it but I definitely had to accommodate the third party, not the other way around. Who really wants to get their puppy in the middle of the night? Believe me, we are very happy with our puppy, who is healthy and happy, but I’m not sure I’d do this process again.

We are in love with our beagle puppy, Bella, who is now named Bailee. All in all, the process was pretty smooth. The only thing I found frustrating was the emailing, otherwise I would give 5 stars. I would email one person and a different person would reply. If you email back and forth several times, different people would be replying, which made it very disjointed and confusing. You should set it up so that, when the customer emails a question, and it goes to a person, all further emails should go to that same person. This would make for a much smoother conversation. You need to fix this. Moreover, it would be very helpful in your listings if you could say WHAT STATE each dog is located in, on your listings. We had to drive from New Hampshire to Missouri to get our puppy when, in all probability, there were puppies available that were closer to our state from which we could choose. Missouri would not have been out first choice! lol To our surprise, and delight, Bailee tolerated the 22 hour ride home remarkably well. We drove 12 hours one day, 8 hours the next, (staying in hotel rooms in between) and then 2 hours to meet the breeder. She slept in her soft crate between potty breaks, which were every 2 or 3 hours. We let her set the pace. When she woke from her nap, we stopped for a break to let her eat, drink, and walk around a bit. Most of the time, we needed a break too! Lol Our breeder, Rae Lyn M was fantastic! She allowed us to text her along the journey home with any questions or concerns we had for our puppy. I texted her questions whenever I needed to. She was quick to reply with her expert advice. This was invaluable to us! We adore our puppy and don't regret the long drive but, it would have made our lives easier if she was closer to where we live. We decided to drive out to get her instead of the airplane option which we felt would be too traumatic for her. Our little Bailee is doing great! We took her to the vet within the 72 hour time frame and she received a clean bill of health. No parasites or other problems. She is currently being housebroken and it’s going well. Thank you Pawrade and all who helped us navigate through the process to get our sweet, healthy, pup!

Her new name is Freyja, and she is amazing. Janell was awesome at helping fix an administrative error I accidentally made. I wish there was better communication between teams as I had to explain the error over and over again. Please don’t make a mistake or you might have to wait a couple extra days. The puppy came in healthy but def not happy. After a day she came out of her shell and we have bonded really well. I would recommend again to a friend.

Skeptical at first, but totally legitimate business. Our beagle, Delilah, arrived when they told us she would. She is so healthy and happy; obviously very well taken care of before she got to us.