PawradeReviews of pawrade.com

We received our puppy the insurance refused to help with bills she had giardia but we have never allowed her outside we received her at 3 months old the vet said she received it from her mother and even though it was supposedly a negative test we had her checked from our vet and she was positive.3 months later she is negative now after 3 different medications and several loads of washing lots of baths she has never been outside to smell anything or drink puddle water which was there excuse she is now 6 months old still has not been allowed outside just got the negative paperwork we potty trained her on pads in the house we have no other animals that live in the house. I'm so very thankful she is negative now 3 months later since we received her I late November will never buy from this company again.

I purchased a dog and later found out that it had a kneecap behind its knee rather than in the correct place. My vet determined that this happened well before I received the dog (probably at birth). The insurance stated that it was not covered unless diagnosed in my first vet visit. I must assume that Pawrade does not check out its puppies before sale. I was denied even though it was evident that this condition happened before I owned the puppy. Don't use this company. (p.s. breeders response ignores the fact that the vet who xrayed the leg noted that the kneecap was healed over and could not have taken place in my care.)

We purchased a Lhasa Apso from Parade. The week the puppy was to be delivered, we were informed it had coccidia which is a parasite so we waited a week so they could treat the puppy then ship the him the following week. I specificly stated that I have two other dogs and can't have a sick puppy sent to me as parasite are very contagious to other animal and humans. A week after I received the puppy the fecal result came back that he was infested with giardia which is another type of parasite. Not only did I have to treat the puppy but my other two dogs got it and it has cost me over two thousand dollars to have it treated because my other dog is older and had to be on a IV fluid with meds overnight at the vet. I now have to sterilize my furniture, floors , toys,bedding.... as the parasite can live up to a week without a host. This not only has been very costly but very time consuming with a week of work missed. I would never buy an animal from Parade. BEWARE!!!!

We have had the run around and we haven’t even got our puppy. We have had of this Thursday to drive to Springfield. It’s now Tuesday evening and still can’t get information on where to get him. They just keep saying we still have paperwork before a date can be made. Of course they have our money and we have no puppy 🐶

Purchased a Blue Chihuahua from this company and picked him up on Dec 29th 2025. By February 19th 2026 (not even 2 full months later) to find out by our local veterinary that the dog has hereditary mange and the puppy had a huge breakout of it on his forehead leaving multiple spots effected where there is no longer hair. The vet stated to us specific this was in his genes and passed on from one of his parents and that our dog we bought from Pawrade will now have to be on meds for the rest of his life. This company is a bunch of liars and refuse to take accountability in this matter basically telling us too bad so sad. It’s such a disgrace to treat people like this and operate a scam of a company. We will be looking to take further legal steps in this process and even if the outcome isn’t favorable I hope the bad reviews and all the posts I will be making on other social media sites will at least alert other NOT TO BUY FROM THIS COMPANY!!! Stay far away and use a reputable breader.

No pet warranty. I purchased a golden retriever that turned out to be half Labrador sent dna and photos. My claim was denied. I am out 3200 hundred dollars. Can’t tell but looks like all claims are denied. I will send photos to anyone that is interested. Only looks like a lab with no golden retriever traits at all . Be careful no pet warranty . Just smoke and mirrors.

We adopted what was supposed to be a male German Shepherd puppy from this company. Instead, we were given a female puppy. When I called to inform them of the mistake, they told me they had contacted the other family involved — but failed to contact us. From that point on, communication has been extremely disappointing. Our calls have been avoided, and we continue to be pushed aside with excuses. To make matters worse, we have not received any paperwork for the puppy we were given. We have no vaccination records, no medical documentation, and no clear health history. This is incredibly concerning as responsible pet owners — we need to know what vaccines she has received and what she may still need. Additionally, our puppy has a hernia. We were never informed whether this was discovered at her first vet visit or if the company was aware of it at all. When we have asked for clarification, we’ve received no answers. I have repeatedly requested to speak with someone who can provide the proper paperwork, but each time I’m told “the managers are in a meeting,” “they’re on another call,” or “that department is closed.” When I expressed concern about the urgency of the situation and our puppy’s safety due to the lack of medical history, I was told cases are handled on a “first come, first served” basis. Despite explaining that this is urgent and involves a living animal’s health, they refused to escalate the matter. After my initial call, I was told someone would get back to me later that morning. No one did. I called again five hours later — still no update. I called again four hours after that — still no response. At this point, this isn’t about money. It’s about the health and safety of our puppy. We simply want proper documentation and transparency, and the company has failed to provide either. I would strongly caution anyone considering purchasing from this business.

We had to cancel our transaction for a Cairn Terrier within a few days due to a medical issue with my wife. It has been nearly 2 months getting our refund. Very little cooperation from their side, lots of calls from our side. Beware!