PawradeReviews of pawrade.com

I'm tempted to give it a five-star rating because our story has a very happy ending, and Kelly went out of her way to do everything possible to make us comfortable and to ensure we had all the support we needed. Even arranged for a Zoom meeting so we could see our new family member. My only concern is the secrecy surrounding the breeder where our puppy came from. Even after we committed 100% of the purchase and only needed to coordinate the pickup, we could not vet the breeder's background and understand the lineage of our new puppy. The secrecy without cause created significant stress for myself and my wife. So many scams and puppy mills out there! In any case, all's well that ends well. If we ever purchase another puppy again, we'll definitely build a relationship directly with a breeder and forego the secrecy-induced stress. All other aspects of Pawrade, the process, and support are five stars.

Everything was good start to finish. Sometimes it took a long time to get a response but I do realize we were on different time zones . But everything and everyone was awesome!!

My husband and I are so happy to have our Mini Goldendoodle in our lives. We purchased Francisca (renamed her Kasia) and the process was fairly smooth. She is a wonderfully sweet and playful puppy, and we look forward to having her part of my family for many years to come. I would have given a 5 rating but did not because I am still confused as to the breed her and dad are. It says Golden Retriever and mom Poodle on her description but vet vaccination records provided to me show mom and dad are both Mini Goldendoodles. In the end, I love her so but would love clarification and pics of both dog parents.

In the future I know Pawrade will be an option to find a new friend. If you are comfortable sharing your Driver's license number, then you are good to go. I didnt have mine at the moment needed, submitted other documentation for verification (I was told it was all that was needed) and it got frustrating then since it was not enough for validation even though anyone could have seen I was who I said I was.. and the phone listed on the website is never answer (I must have called like 10 times). Besides these incidents, the process is easy, they walk you through it all and remind you of the next step. Ground transportation was good. The sent a 360app link so you know exactly where they are.

Customer Service: 5 stars Ease of Process/Delivery: 5 stars Puppy Health: 5 stars Puppy Listing Transparency: 1 star Overall Rating: 4 stars (Only because I really did receive a healthy and perfect pup, I wish I could give 5 stars) Am I happy with my pup? Absolutely! Good things: 1. Easy and caring delivery. The pet nanny was obviously caring about the dog's well-being and did his best to make his flight comfortable. 2. Extremely healthy puppy. The puppy arrived in fabulous condition and obviously had been socialized and well cared for. 3. Temperament as advertised. Puppy behavior was as advertised. 4. Paperwork included with puppy was as expected. I was told that the father's International Pomsky Association registration paperwork would be included in the packet and it was. I was told that the registration for the mother and purchased pup would be mailed, so I am still waiting on that. 5. Easy and smooth. I couldn't have asked for an easier experience. The only issue I had with Pawrade was the lack of transparency. I wanted a specific breed registered with its respective association, in this case, a Pomsky. Misleading Content: 1. DNA Embark Results are not shared on the website. When I inquired, I was told both parents were "cleared" with Embark, but they would not share the DNA health and breed results with me. Had I not already known about this particular puppy from Facebook groups, I would not have known about the father having 11% malamute (This was advertised as a F2 Pomsky, which would lead to the expectation his parents are both 50-50 Husky/Pomeranian.) This was actually what I was looking for so that we would get potentially a larger breed. And there was a Genetic defect on the father's side that was not shared with me through Pawrade, yet I was told that the parents were "cleared." I was very disappointed mainly about this issue. After confirmation with the vet, we decided it wasn't a concern, however this is something that should have been shared through Pawrade, especially when I inquired. 2.Parents were shown as both registered with the International Pomsky Association, however this was misleading because the Dam was in fact not yet registered. I was told that the Dam and her litter were being expedited registered (once I made it clear this was a deal breaker) and I have my doubts that the Dam would have ever been registered had I not asked, yet she was listed as registered on the website. I do not attribute this to the breeder for the listing being incorrect, I feel Pawrade assumed she was registered when she was not. I was told that the breeder was going to register the Dam and that's why the listing said registered, which even if that is true, that's extremely misleading. Registration numbers should not be hidden information when buying one of the litter puppies and doing so would prevent any potential mistakes or miscommunications in this regard. These "surprises" would not have prevented me from making a purchase and would have made my experience perfect had the company been more transparent, so I really don't understand the lack of transparency. I hope they improve in this regard, because I will not otherwise buy another puppy from them unless I was able to otherwise obtain this important information before making a purchase and putting the puppy through relocation stress. Luckily it's typically not that hard to find the puppy on other social media sites to acquire this information, however I'm sure very few owners go through that kind of trouble and I hope Pawrade can make their listings more transparent and perfect the process! If Emark links, at the very least, are shared on the website puppy listing, then I will edit this review to 5 stars.

I would have gave a 5 star rating but after delivery of a great puppy the paperwork was all wrong. Had the person that paid for the dog and delivery as the owner and not the actual owner. Microchip name was wrong and owner. Bottom line if someone buy you the dog as a gift or whatever double check there paperwork. Other than that was a great experience.

Getting my shihpoo through Pawrade was uncomplicated. All my questions were answered in a timely manner. I wish there was more transparency with the breeder about puppy's general likes and dislikes. He arrived with severe ear infections in both ears and it has been challenging finding food he will eat. He is a sweet boy who learns quickly.

Pawrade made it super-easy to find legitimate breeders and now I have a 12-week beautiful chocolate Lab named Mocha. The breeder paperwork came with the pup--ensuring a non-puppy mill dog!