PawradeReviews of pawrade.com

The bottom line is my dog came to me with Pavo. It’s a disease where the dog throws up and poops out the lining of their stomach. It’s a terrible thing to watch and to have to deal with. Some puppies are lucky and live, but my puppy died. It was not detectable for three days. Which is about as long as it takes for them to show signs of it after exposure. I spent almost $5000 trying to save her with outpatient care and then in a pet hospital. I tried bringing her to the vets every day for out patient treatments, Finally, the vet told me her white blood count was just too low and that if there was any chance at all she would have to be in a pet hospital 24/7. She was there for a few more days and she died. Poor thing, and I was out five grand in vet bills. Trying to save her. I was sent $500 and the cost of the dog back minus the commission that the sales person got! It was a heartbreaking and disastrous financial experience. The breeder said it must’ve happened in the van. The van company said it must’ve happened at the breeders, and the company said there is no other financial help. It’s in the contract read the contract. I’m sure this is rare, but it happened.

It was an amazing process with super helpful staff answering all my questions throughout the process but once I have the dog vet checked, found out there were some issues with him found out that all the things they said were not correct. I reached out. As of today 20 days later not a word in response. I sent emails to every part of their organization that they requested as well as the health insurance people again again. They have you do the survey immediately when you’re giddy with your new puppy, not after a vet check not after you’ve had the opportunity to see some issues

It was great to find the breed of pup we were looking for. At first communication was great up until we paid for the pup. Then it was stressful getting any information to pick coordinate the pick up. 🙄

My puppy was not delivered unti 3:50 a.m. on Thursday and had to take her to the Vet that morning at 9:30 a.m. because she had a ear infection in both ears PLUS her nails were so long that you should see my legs with all the cuts from her nails until I had them trimmed that morning.

I received my Shiba Inu puppy 2 days ago from Pawrade and would not recommend or use them in the future. You are better off making direct contact with a breeder, not sure what I was thinking! 1. You have 0 contact with the breeder and it's impossible to verify whether your puppy is coming from a puppy mill or not. My dog came from Missouri, which is the puppy mill capital of the nation. All you have to rely on is their word and whatever they say on their website. 2. I was told that my dog had to drive to me because it's too cold for him to go by plane. The entire shipment process is totally sketch. Pawrade refuses to tell you the name of the shipping company they use and claim it's because they use different companies depending on the route. The delivery drivers did absolutely nothing aside from drop my dog off. There were no photos, no notification of when stops were made, and my dog smelled like cigarettes when he arrived. On top of that, the delivery drivers had the nerve to ask me via text for a tip. Yeah, right!! 3. When I expressed that I was uncomfortable with this, they told me okay you can fly out and drive to the breeder but we will not refund $100.00 of what you paid due to credit card processing fees. What an absolute joke! If these people truly cared about people being comfortable with the transaction, they would not nickle and dime you like this. 4. The entire experience was very impersonal. No one called me to check in on my dog to see how he's doing. This company simply wants to make the sale and move on, which is pretty sad.

Given I only had 72 hours to get pup to the Vet and I got him late sat night sun morning, and I did not understand how to work the metlife insurance, I am 100 % sure I messed up the warenty on the lil guy. 2 weeks later he still has a tummy issue. He has flees and stunk like feesees and pee. it took me 3 baths to get him to smell better, the communication from the call center reps was amazing. having a stranger show up on my door at 2 am was scary even for someone who works nights, I should have shopped around, I could have found one for 1/6th the price on other sites. that use the same pay system. he was to be a black and white not a black white and brendal again I paid for a black and white not a black white and brendal his hind quarters are brendal

Just from reading all the available reviews, it appears that most who have purchased a puppy from this company has concerns. I wanted another Pomeranian, however, I think I will try and purchase one from someplace else more local to Cincinnati.

We were excited to use Pawrade after my friend recommended them and reading reviews. However, once the process started, and the money exchanged, we were disappointed with lack of communication from the rep. And unlike the experience my friend had, it was nearly impossible to get any pictures or videos from the breeder. We were told when our puppy was supposed to leave from the breeder and that it would take 3 days. So when the puppy arrived the following day, we weren’t totally ready and it was a good thing we were at home. The puppy was absolutely filthy when he arrived. The driver even commented on that. We noticed that he was licking his rear leg but could only see a red spot. When he went for his wellness check, the vet shaved the area and discovered 2 raging infections that had been scabbed over. He was given 2 weeks of antibiotics and a collar- you know how well that goes not to mention on a 3 month old puppy. When we contacted Pawrade, we learned that in the vet check before the puppy was transported, the area on his leg was noted but not treated. How does that happen? Pawrade did reimburse us for the vet exam but we are not sure what happened with the breeder. Not good. So please make sure you investigate your breeder and hopefully this won’t happen to you.